Job Description

General Operations Manager (JB3561)
Tzaneen, Limpopo
R38 000 to R40 000 per month

A private Game Reserve in Tzaneen is looking for a professional and dedicated General Operations Manager to join their Team. If successful, you will be working for one of the best natural Game Reserves in the world.

Minimum Requirements:
3 Weeks on / 1 Week off work cycle
BCom finance related
South African drivers license
3 years financial experience
3 years managerial experience
3 years experience in the hospitality industry
Ability to lead a team and take control in a busy environment
Provide leadership to staff
Maintain lodge facilities standards
Manage the requisite administration processes
Control operations costs
Candidate will have the capacity to arrange the availability and allocation of required resources
Utilize control systems, delegate and coordinate the tasks and duties of individuals and groups in a way that ascertains the smooth flow of work throughout the workplace
Exercise budget control
Present and provide a level of hospitality which personifies Company standards
Monitoring of stock and weekly report taking
Food quality check
Demonstrated leadership skills and ability to foster teamwork
A commitment to internal and external customer satisfaction
The ability to work in a team environment
Understanding of cross-department dependencies & ability to work productively with all areas of the business
Ability to work under pressure and juggle multiple tasks
Problem solving and decision-making capacities
Ability to delegate and attention to detail - very important
Outstanding organizational and interpersonal skills
Flexible and thrives on change
Mature and responsible
Well spoken, well-groomed and presentable
Strong leadership capabilities
Positive attitude and approach toward team work
Hands on approach towards the guest experience
Ability take initiative and problem solve
Excellent guest interaction skills
Passionate and pro-active towards personal growth and training
Overseeing hosting allocations
Overseeing general staff allocations
Managing sight inspections

Duties and Responsibilities:
Meticulous in all aspects of managing the lodges and managing the general managers and other staff
Managing, Overseeing and Disciplining Staff
Staff training and development
Review and oversight of allocation of Airport Transfers
Assistance around the lodge in other departments if needed
Reporting to Directors and Head Office
Managing storeroom
Wage costs and staff welfare
Staff discipline
Payroll review of clocking system information sent to head office.
Act as intermediary i.t.o improving the accuracy and quality of information between the lodges to head office
Employee leave management
Attendance registers are kept up to date daily by GMs /HOD
Cost control and cost management.
Obtain a deep understanding of the reservations systems, financial procedures and the stock and POS system in order to be able to assist with queries that may arise.
Review and oversight on stock levels, implementation of minimum par levels and reordering levels.
Review and oversight of stock control and stock takes.
Review and oversight of the POS and stock management system (Forming a deep understanding of the system in order to solve any issues from lodge level and from the storeroom).
Ensure General Managers send all stock, petty cash and Daily cash controls are kept up to date and balanced.
Control and oversight of petty cash.
Review and checks at lodge level on curio, bar, kitchen, etc.
Review and reconciliation of fuel reports and physical checks on fuel levels
Manage the General Managers and other staff.
Ensure the lodge maintains the required standards aesthetically.
Ensure costs are maintained as per the required standard.
Assist with Events planning and execution.
Assist with menu planning and cost control.
Ensure day to day operations are being met, this includes speciality groups (ie Kosher).
Ensure Liquor licenses are up to date (December yearly).
Tourism grading council.
Ensure Health and safety standards are met.

Please email your full comprehensive CV to resumes@kontak.catsone.com and quote JB3561 in the subject line
For full JD & to apply online https://www.kontak.co.za/vacancies.php
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested at a later date.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.

3 Weeks on / 1 Week off work cycle
BCom finance related
South African drivers license
3 years financial experience
3 years managerial experience
3 years experience in the hospitality industry
Ability to lead a team and take control in a busy environment
Provide leadership to staff
Maintain lodge facilities standards
Manage the requisite administration processes
Control operations costs
Candidate will have the capacity to arrange the availability and allocation of required resources
Utilize control systems, delegate and coordinate the tasks and duties of individuals and groups in a way that ascertains the smooth flow of work throughout the workplace
Exercise budget control
Present and provide a level of hospitality which personifies Company standards
Monitoring of stock and weekly report taking
Food quality check
Demonstrated leadership skills and ability to foster teamwork
A commitment to internal and external customer satisfaction
The ability to work in a team environment
Understanding of cross-department dependencies & ability to work productively with all areas of the business
Ability to work under pressure and juggle multiple tasks
Problem solving and decision-making capacities
Ability to delegate and attention to detail - very important
Outstanding organizational and interpersonal skills
Flexible and thrives on change
Mature and responsible
Well spoken, well-groomed and presentable
Strong leadership capabilities
Positive attitude and approach toward team work
Hands on approach towards the guest experience
Ability take initiative and problem solve
Excellent guest interaction skills
Passionate and pro-active towards personal growth and training
Overseeing hosting allocations
Overseeing general staff allocations
Managing sight inspections

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