Job Description

Job Summary
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?? is assisting a Boutique Hotel in the Western Cape, surrounded by picturesque views to recruit an experienced or to join their team
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The ideal manager will bring strong leadership, operational expertise, and a genuine passion for hospitality. This is a unique opportunity to take ownership of a boutique property in the Western Cape, applying your creativity, expertise, and personal touch to elevate the guest experience and drive long-term success.
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As General Manager / Management Couple, you will oversee all aspects of the hotel's day-to-day operations, ensuring seamless service delivery across reservations, reception, housekeeping, food & beverage, grounds, administration, cost control, and guest services. The role calls for a proactive and hands-on approach, excellent organisational skills, and a warm, welcoming presence with both guests and staff.
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Key Responsibilities
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Oversee and manage all hotel operations, including reservations, front office, housekeeping, F&B, grounds, and administration.
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Deliver exceptional guest experiences with a strong personal touch, ensuring attention to detail at every step.
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Motivate and lead a diverse team while fostering a positive and professional work culture.
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Drive revenue growth through innovative ideas, service excellence, and operational efficiency.
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Ensure smooth and efficient cost control, stock management, and financial oversight.
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Oversee property upkeep, maintenance, and presentation to the highest standards.
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Uphold a hands-on management style, stepping in across departments when needed.
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Key Requirements
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Warm, engaging, and professional presence with both guests and staff.
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Strong leadership and organisational skills with the ability to implement effective systems.
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Previous management experience in luxury hospitality
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Solid Food & Beverage knowledge, including menu planning, costing, wine knowledge, and presentation.
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Ability to work independently and manage multiple responsibilities between the couple.
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A proactive approach with creativity and adaptability to shape and refine guest experiences.
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Passion for hosting and a natural eye for detail.
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Package -
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On application
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Benefits
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- Own house, family and pet friendly
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Start -
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ASAP
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Please note -
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Although we appreciated all applications received, we will only reply to those candidates who have the background and experience required. Thank you for understanding.
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