Job Description

Hospitality and Outdoor- New Vacancy- General Manager Luxury Hotel- Northern Cape
Requirements

• Matric / Grade 12 or equivalent
• A business degree, hotel or hospitality management qualification is essential
• Have a minimum of 10 years hotel / hospitality experience, of which at least 5 years should have been at a senior management level.
• Strong financial acumen- Able to complete the full daily financial function- reports, budgets, debtors, creditors, forecasts, etc
• Strong leadership skills with critical attention to detail in standards
• Excellent overall knowledge in hotel operations- F&B, Housekeeping, FOH etc
• Experience in Sales and Marketing- Can drive a creative concept forward and market on all relevant platforms
• Valid driverxe2x80x99s license
• Preference will be given to SA Citizens

• Ensures the smooth running of the hotel, where all areas of the business are managed and the guest service experience is delivered to the highest levels
• Working proactively with all key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
• Develops and implements strategies where key hotel metrics are identified, communicated and delivered
• Works with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance
• Driver of the hotel budget, business and sales plan, ensuring that all areas of the business are controlled.
• Maximizing sales and profit, business opportunities and brand reputation, productivity and performance
• Builds and maintains effective working relationships with all key stakeholders and business partners
• Reviews and scrutinizes business activities, objectives and best practices, providing recommendations that will drive financial performance and provide added value
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
• Proven experience in general management with strong problem-solving capabilities
• Excellent leadership skills with a hands-on approach and lead-by-example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations xe2x80xa2
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experienced in using IT systems on various platforms
• Strong communication skills

• Salary: R30 000- R35 000 D.O.E
• Accommodation- pet and family friendly