Job Description

• Knowledge and understanding of executive and personal protection and tactical skills, situational and operational planning
• Capable of planning, executing and maintaining executive and personal protection operations in dynamic environments
• Knowledge and understanding of risk environment
• Strong communication and crisis management skill
• Strong planning and co-ordinating skill
• Clear understanding of Policies processes and procedures
• Developing key performance goals and managing the performance of the staff
• Creating and implementing strategies for business growth
• Managing the recruitment, hiring and training processes
• Ensuring that departments or units deliver quality offerings to clients
• Working closely with Managers and other senior staff to improve efficiency and performance
• Improving internal processes for better productivity
• Overseeing large projects and interpreting performance reports
• Managing the budget and monitoring the financial health of a location or business unit
• A key driver of the governance processes.
• Good understanding of all service areas and team deliveries
• HR/ IR Understanding to handle manpower disputes and CCMA hearing
• Admin skills -Report writing and knowledge on working with the Journey management
• platform/system.
• Single point of contact for the customer
• Communication and engagement between customer and supplier
• Handle all Manpower disputes
• Attend CCMA hearings,
• Liaise with internal departments, external partners, and authorities as required.
• Identify and escalate high-risk findings in line with corporate and legal guidelines

Preferred qualifications/attributes/skills:

• PSIRA Grade A
• Grade 12 or equivalent qualification
• Minimum 10 years' Managerial experience/exposure
• Security related or similar relevant qualifications
• Minimum 20 years security experience
• Good Labour Relations skills
• Excellent written & verbal communication skills
• Good interpersonal skills and strong administration skills
• Bilingual (English and any other South African language) A working knowledge of MS Office (Word, Excel and Outlook)
• Conduct in-depth risk assessments and develop mitigation strategies for identified threats.
• Ensure security measures align with BPC policies, legal requirements, and industry best practices.
• Strong knowledge of security risk assessment methodologies and assurance frameworks.
• Familiarity with SA security regulations, counterterrorism measures, and health & safety requirements.
• Experience working with law enforcement, emergency services, and private security providers.
• Ability to analyse security incidents, trends, and operational risks effectively.
• Excellent communication and stakeholder management skills.
• Ability to work under pressure and respond to evolving security threats in real-time.
• Must be able to work under pressure, meet deadlines and adapt to regular change
• Good understanding of BCEA, OHS Act, LRA and National Bargaining Council
• Willing to work after hours and be on standby
• Clean disciplinary, criminal and credit record
• Driver's license and own reliable transport
• Analytical and quality focused - able to produce accurate management information
• Excellent communication and report-writing abilities.
• Ability to work with sensitive information and maintain strict confidentiality.
• Experience in intelligence, investigations, security, risk, or a related field (advantage).

Skills Required