Brief Role Description
To obtain the required profit contribution By Managing Staff, Establishing & Accomplishing Business Objectives & Ensuring Compliance with Service Level Agreements (SLAs)
Takes full accountability to ensure that all strategic, critical & other facilities as defined by the Customer meet business as well as contractual needs. Takes full accountability to develop the operating model (people, process, system) to the level where service can be delivered effectively and economically.
Ensuring quality of the services rendered by service partners in addition to BFM meets or exceeds the clientxe2x80x99s expectations consistently. Implementing, executing and monitoring the facilities management services that are provided on the contract.
Establishing and maintaining a Best-in-class service standard for al Facilities Management functions on the Absa Account. Driving a xe2x80x9cone Bidvestxe2x80x9d culture across the contract with all service partners and stakeholders.
Service Delivery and Operational:
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