Job Description

Key Responsibilities of the General Manager:

Oversee daily hotel operations across both properties, including front office, food & beverage, housekeeping, and maintenance



Lead and motivate a team of 60 staff members across both hotels



Deliver a world-class guest experience and maintain 4-5 star service standards



Recruit, train, and mentor hotel teams to ensure service excellence



Manage budgets, forecasting, and financial reporting for both properties



Implement cost control measures while maximizing revenue and profitability



Develop and execute sales, marketing, and revenue management strategies



Uphold health, safety, and compliance standards across all departments



Build strong relationships with guests, local suppliers, and key stakeholders

Candidate Requirements:

Proven experience as a General Manager or Hotel Manager in a luxury/boutique hotel environment



Strong leadership and team management skills with experience overseeing large hospitality teams



Solid knowledge of hotel operations, finance, and revenue management



Passion for hospitality, guest service, and luxury travel experiences



Ability to thrive in a dynamic environment and drive growth

Location:

Plettenberg Bay, Western Cape - one of South Africa's top coastal destinations, known for its beaches, nature reserves, and luxury travel experiences.



This is an exciting opportunity for a hospitality professional looking to take the next step in their career and lead two boutique hotels with a combined 34 rooms and 60 staff in a growing hospitality group.



This job not for you? - go to our job listing page for more exciting opportunities: https://hospitalityjobsafrica.com/jobs/



Between 5 - 7 Years