Job Description

Job Summary
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Position:
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General Manager
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Location:
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Cape Winelands, South Africa
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Salary:
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Up to R20,000 per month (Negotiable based on experience)
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Accommodation:
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Optional on-site accommodation available
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Overview:
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A renowned wine farm in the Cape Winelands, featuring two restaurants, luxury accommodation, and versatile conference facilities, is seeking an experienced and dynamic General Manager. This role requires a highly organized and proactive individual who can effectively manage multiple departments, ensuring exceptional guest experiences and operational efficiency.
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Key Responsibilities:
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Operational Management:
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Oversee day-to-day operations of the wine farm, including two restaurants, guest accommodation, and conference facilities.
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Staff Management:
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Lead, train, and motivate staff across all departments, ensuring high levels of customer service and team performance.
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Guest Experience:
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Maintain exceptional service standards for guests, resolving any issues promptly and ensuring guest satisfaction.
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Quality Control:
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Monitor service quality in restaurants, accommodation, and conference facilities, implementing improvements where necessary.
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Financial Management:
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Assist in budget preparation, cost control, and revenue optimization across all departments.
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Health and Safety Compliance:
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Ensure compliance with health, safety, and environmental regulations throughout the property.
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Event Coordination:
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Manage the setup and execution of events and conferences, working closely with clients to ensure successful functions.
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Inventory Management:
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Oversee stock control for the restaurants and accommodation facilities, maintaining optimal inventory levels.
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Reporting:
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Provide regular reports on operational performance, staff productivity, guest satisfaction, and financial results to senior management.
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Requirements:
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Proven experience as an General Manager or similar role in hospitality, ideally within a wine estate, hotel, or restaurant environment.
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Must have experience in the restaurant industry.
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Strong leadership skills with experience in managing cross-functional teams.
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Excellent organizational and problem-solving abilities.
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Strong communication and interpersonal skills.
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Proficiency in hospitality management software and basic financial management.
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Ability to work flexible hours, including weekends and holidays.
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Own transport is essential.
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Application:
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Interested candidates are invited to submit their CV and a brief cover letter outlining their experience and suitability for the role.
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