Job Description

• Capture, check, and manually close IET coupons in line with company procedures.
• Assist with ticketing review tasks, including ADM report updates and fare validation checks.
• Record unbillable or rejected coupons and escalate unresolved cases to senior staff.
• Support the administration of GDS refunds and re-accommodation queries.
• Update billing tables and reconciliation spreadsheets as directed.
• Maintain the GDS costings sheet, ensuring accuracy of data entries.
• Assist with routine reconciliations between ticketing records and finance systems.
• Perform filing, data capturing, and record-keeping duties.
• Track assigned tasks, follow up on outstanding items, and provide regular updates to the team.
• Contribute to departmental efficiency by supporting day-to-day operational needs.
• Provide timely information to Finance, Revenue Accounting, and Distribution teams as requested.
• Respond to basic ADM-related queries and escalate complex matters.
• Support communication with interline partners as and when requested.

• Grade 12 or Equivalent (Essential);
• GDS Training/Certification (Preferred);
• 1-3 years in an administrative or finance support role, preferably in the airline or travel industry (Essential);
• Exposure to billing or reconciliations (Advantageous);
• Experience working with Excel (Formulas, Pivot tables, VLOOKUPs, and Data formatting) (Advantageous);
• Familiarity with interline billing and ADM processes (Advantageous);
• Willing to work overtime if required;
• Comfortable working with data and in systems-heavy environments.

Personal Attributes:

• Professional;
• High integrity and discretion with sensitive information;
• Proactive;
• Accountable;
• Team player with a service mindset.

Application guideline:

• Email applications will not be accepted;
• Preference will be given to members of under-represented designated groups;
• Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.

FlySafair reserves the right:

• Not to proceed with this vacancy;
• To appoint the selected candidates based on its operational requirements.

Closing date: 30 September 2025

Skills Required