Job Description

he Gameplay Risk Specialist is to:o Protect corporate assets by identifying fraudulent behaviour conducted by existing ornew application players that attempt to defraud the company.o Identify and Monitor Gameplay Abuses, by proactively identify gameplay patterns,bonus abuse strategies and develop targeted interventions to prevent exploitation.Monitor and assess player activity to detect abnormal betting behavior, ensuring gamefairness and maintaining trust in our offerings.o Perform daily risk assessments and player behavior patterns by evaluating playerswithin the context of gameplay and bonuses. Perform risk assessments to identify high risk players who might attempt to exploit the system or use temporary bugs/gaps ingame mechanics/campaign TCs to their advantage.o Ensure customer due diligence and engagement with players to provide assistanceregarding suspicious gameplay activities, especially when escalated by customersupport or automated detection tools. Ensure compliance with anti-money laundering(AML) protocols, and verify documentation and sources of funds, when necessary,especially in high-stakes gameplay.o Liaise with 3rd party Payment/fraud providers for enhanced investigations or resolutionslinked to Player issues.o Evaluate and identify suspicious behavior, as well asindependently report SuspiciousTransaction Reports (SAR) to the MLRO and deputy.o Conduct enhanced ongoing monitoring and compiling of additional due diligence wherethis may be needed.o Analyse, prepare and handle chargeback disputes.o Compile and handle daily reports and account reviews, under the supervision ofthe Payments and Risk Team Leader.If you have these requirements, Matric (NQF 4), Preferably 2 or more years of experience in afast-paced, high-performing commercial setting in a role or iGaming industry similar to this one,Knowledge of Sports Risk will be an advantage, Knowledge of fraud validation tools, Detailorientated and an analytical problem-solver, Naturally inquisitive and alert to irregular activity,Innovative - to identify opportunities for improvements in existing processes, Prior experiencein fraud management is required, Experience in dealing with CS queries, Discretion - we wouldlike to meet with you

Job Type: Full-time

Pay: R40000,00 - R50000,00 per month

Work Location: In person