Job Description

PRMIARY PURPOSE
Support the FX desk in executing trades, managing client requests, and maintaining operational accuracy. Provide high-quality service to internal and external clients while developing technical and market knowledge to grow into a full dealer role.
TECHNICAL COMPETENCY REQUIREMENT

• Maximise non-interest income from Foreign Exchange Trades in accordance with budget.
• Manage Net Open Position within the approved parameters
• Remain abreast of financial market developments
• Maintain strong relationships with bank and non-bank liquidity providers
• Deliver a professional FX experience to existing and new customers
• Ensure all FX trading desk procedures and processes are in place and complied with
• Understand and keep abreast with regulations such as FICA, Exchange Control Rulings, AML and FX Global Code

of Conduct

• Collaborate with stakeholders to develop infrastructure to enhance customer experience

REQUIRED MINIMUM EDUCATION AND TRAINING

• ACI Dealing Certificate/ ACI operations certificate (preferably BCom or similar)
• Fais RE5
• Good MS Office skills, especially Excel

REQUIRED MINIMUM WORK EXPERIENCE

• 2 - 5 YEARS FX Trading
• Service Orientation
• Client Orientation
• Problem Solving
• Professionalism
• Interpersonal skills
• Results focused
• Analytical
• Maths and good excel skills
• Goal and results driven
• Creative and lateral thinking as well as an intellectually curious mind
• Ability to structure complex tasks in a goal-oriented way and deliver innovative solutions under tight timelines

KEY PERFORMANCE AREA (KPA)
FINANCIAL MANAGEMENT

• Maximize revenue from FX flow
• Accurately record all Retail network reversals and reporting on all dealing room calls.
• Provides efficient quick service to retail network and clients of the Bank
• To engage in financial market transactions.
• Maintain Spot and Forward book and Profit/Loss thereof
• Ensure all voice and execution instructions are adhered to within the Bank's pre-set trading limits
• Constantly monitor and react to all NOP risk exposure, breaches therein and break even
• Manage the FX risk of the Bank effectively and prudently
• Ensure stop losses are set and adhered to
• Record all foreign exchange transaction correctly.
• Ensure all FX related incidents are accurately and timeously logged on the Bank's incident portal
• Assist the Bank's clients in understanding foreign currency markets
• Continual monitoring of all FX positions
• Ability to successfully execute all cross-currency buys, sells.
• Ability to accurately calculate the Bank's NOP, break even, P/L
• Measure and monitor trader's exposures in real time for every currency pairing
• Ensure trader's limits are within respective mandates, ensure mandate is not exceeded.
• Ensure correct cost to market exposures by high lighting losses on spot deals
• Losses and exceptional FX deals to be flagged and reported
• Assist retail, personal and business banking with ensuring that corporate and branch spreads are locked in for all channels of the Bank.
• Ensure batch process does not contain any false or incorrect rates and data.
• Monitor repeat offenders of reversals

CUSTOMER CENTRICITY

• Manage internal and external client portfolio ensuring banks TCF is adhered to as well as all round client satisfaction in line with BB policies and standards
• Excellent client service branch network
• Successful relationship building with relevant departments.
• Manage and resolve queries promptly and effectively
• Providing accurate rates to clients
• Assessing branch needs and processing reversals
• Update all reversal records
• Successful relationship building with relevant departments.
• Manage and resolve branch queries promptly and effectively
• Providing accurate indicative rates.

OPERATIONAL EXCELLENCE

• Complete assigned work efficiently and in an organized manner within an established time frame.
• Complete objectives and see tasks through to the end while taking into consideration current responsibilities and workload.
• Keep records of all work done and can easily provide information required.
• Maintain detailed written performance documentation that needs no explanation.
• Record all transactions promptly and accurately on the relevant system in compliance with banks procedures
• Work according to documented policy and procedure to ensure that all necessary documents are in place and client's information and transactions are correct
• Contribution to teamwork ensuring accountability, delivery, sharing information and effectiveness of the area.
• Ongoing query management and escalation if necessary

PEOPLE LEADERSHIP

• Always be cordial and willing to help coworkers, students, and clients. Enthusiastic, energetic and display positive behaviour.
• Have ability to explain and teach - Inspire others to do better.

DATA MANAGEMENT

• Ability to access, analyse and present it in a manner that can be received by audiences

STAKEHOLDER MANAGEMENT

• Strong Stakeholder relationships.
• High client retention, acquisition of new clients through referrals, and overall bank success.

REPORTING

• Accurate financial statements, trade execution reports, risk exposure reports, and compliance documentation.
• Performance and other reports that are generated and distributed within established deadlines.

LEARNING AND GROWTH

• Personal investment to ensure professional development, identifying areas for improvement, and measure progress over time.
• A strong commitment to learning and growth, which can lead to enhanced trading performance, adaptability to market changes, and long-term success in the FX trading industry.

This position is advertised in line with our commitment to Employment Equity.

Skills Required