Job Description

Are you a dynamic, hands-on leader with strong operational, financial, and people management skills? We are looking for a Fuel Station Site Supervisor to oversee daily site operations, ensure compliance, manage staff, and drive profitability at our high-performance fuel retail in Tsakane. As the Fuel Site Supervisor, you will play a crucial leadership role--spending 30% of your time in the front office engaging with customers and staff, and 70% in the back office ensuring smooth and compliant operations.

Key Responsibilities:

Site & Operational Management (45%)

Oversee and implement daily operational processes and checklists

Ensure full compliance with HSEQ standards and internal controls

Manage forecourt operations, shift closures, and end-of-day reports

Monitor and manage stock levels (wet and dry) and consumables

Conduct stock takes and control spoilage and losses (aiming for <3%)

Financial & Asset Control (25%)

Reconcile sales, pump readings, deposits, and daily payouts

Manage fuel accounts, bank deposits, and account sales

Capture and process invoices and payments using WinBranch and bank systems

Control cash variances, employee debts, and financial reporting

Ensure quarterly audits and corrective action plans

Staff & HR Coordination (5%)

Supervise staff attendance, shift rosters, and leave scheduling

Maintain employee files and biometric systems

Coordinate with HR on recruitment, compliance, and performance management

Customer & Brand Management (10%)

Represent the brand and promote a customer-first culture

Resolve customer complaints when escalated

Build relationships with stakeholders (Engen, suppliers, community)

IT & Systems Management (5%)

Oversee system usage, data integrity, and business applications

Liaise with IT support vendors and ensure secure password protocols

Leadership & Business Development (5%)

Implement business strategies aligned with the Engen vision

Lead by example and nurture a High Performing Organisation (HPO) culture

Engage in continuous learning and stay updated via Engen Learn

What We're Looking For:

Diploma in Business, Retail, or Finance-related field

Minimum 2 years' experience in a supervisory or operational role within retail or fuel industry

Strong knowledge of Microsoft Office and Pastel software

Analytical and detail-oriented with high numerical literacy

Strong leadership and team management skills

Excellent communication and customer service orientation

Ability to multitask and thrive in a fast-paced environment

Why Join Us?

Opportunity to lead a busy, reputable fuel site

Take ownership of business outcomes and performance

Supportive management team and structured processes

Competitive salary and potential for growth

Please note that preference will be given to candidates residing in Tsakane and neighbouring areas.

Job Type: Full-time

Work Location: In person

Application Deadline: 2025/06/15