Job Description

Responsibilities:

As part of the Financing & Securities Services (FSS) Global Content and Proposal Management Team, the Proposals & DDQ Manager is responsible for managing Due Diligence Questionnaires (DDQ) and Requests for Proposals (RFPs), ensuring we deliver each response with the highest quality standards in line with best practices and in conjunction with key stakeholders.

The role requires excellent attention to detail and the ability to project manage multiple parties involved in providing responses to a DDQ and RFP. Custody/securities services experience is recommended but not essential, the content you manage in this role will give you an excellent view of all operational aspects of the business and the strategy and roadmap we are working on. Prior experience working on proposals/sales enablement or written content is also preferred.

You will:

• Partner with Sales, Business Account Managers, Product teams and other subject matter experts to drive and deliver responses to Due Diligence Questionnaires and RFPs, across Investors and Banks and Broker Dealers (BBD) for the Financing & Securities services products.
• Manage relationships with key stakeholders across the business for the Proposals Management Team in the Africa and Middle East region.
• Use the proposal management best practice framework, project manage all teams within the proposals project xe2x80x93 across geographies and time zones xe2x80x93 to ensure the clientxe2x80x99s deadline is met, while maintaining the highest quality output.
• Work closely with subject matter experts across corporate and business functions xe2x80x93 both globally and in-country xe2x80x93 to produce accurate responses for the client, clearly articulating financing & securities services solutions in a consistent and client centric manner.
• Maintain and update proposal statistics and reporting and analysis.

Business:

• Provides MIS on the book of work of the proposals team.

Processes:

• Periodically reviews process to ensure optimal efficiency and proposes on-going process improvements based on experience.

Governance:

• Reviews and updates operating model and processes for DDQ team.

Regulatory & Business Conduct:

• Display exemplary conduct and live by the

. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead to achieve the outcomes set out in the Bankxe2x80x99s Conduct Principles.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders:

• Client Solutions Teams
• Segment Heads
• Country Sales Heads
• FSS Relationship Managers
• FSS Sales Managers
• Product Management Heads

Other Responsibilities:

• Embed Here for good and Groupxe2x80x99s brand and values in your role ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Qualifications:

• University Graduate in Business/Banking/Finance
• Strong experience in Proposal, RFP, or Bid Management
• Experience in Custody/Securities Services in Sales/Relationship Management, Client Services, Implementation, Proposals/RFP or Operations.

Role Specific Technical Competencies:

• Writing and communication experience.
• Demonstrated ability to drive projects and confident working with other stakeholders across geographical regions.
• Good command of the English language.
• Intermediate experience in MS Office Suite (Word, PowerPoint, Excel).

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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