Job Description

Fast Food Restaurant is seeking a friendly, reliable, and customer-oriented Front-of-House specialist to join our energetic team. The successful candidate will play a key role in providing excellent customer service, processing orders efficiently, and maintaining the high standards that Mochachos is known for.

Key Responsibilities:

Welcome and assist customers in a professional and courteous manner. Take customer orders accurately and operate the POS system. Resolve customer queries and escalate concerns only when necessary. Ensure sufficient stock levels to meet customer demands Handle cash, card, and third party delivery platform transactions responsibly. Maintain cleanliness and orderliness of the front counter and dining area. Assist with packaging take-away orders and ensuring timely service. Uphold Mochachos brand standards in customer service and presentation. Collaborate with kitchen and management teams to ensure smooth daily operations.
Minimum Requirements:

Minimum 3 years experience in the Quick sservice restaurant industry. Matric certificate (Grade 12) preferred. Previous customer service experience in a fast-food environment is essential. Excellent communication and people skills. Strong attention to detail and accuracy with transactions and in handling cash. Ability to work shifts, weekends, and public holidays. Punctual, reliable, and able to work well under pressure.
How to Apply:

Interested candidates should submit a detailed CV and contactable references to the hiring manager at Ashwin on +27833585351

Job Type: Full-time

Experience:

Customer Service experience (not waiters): 3 years (Required)
Work Location: In person