Job Description

Front Office/Reception Coordinator - Cape TownJLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youxe2x80x99ve got deep experience in commercial real estate, skilled trades, and technology, or youxe2x80x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. We are looking for a Corporate Receptionist for our Integrated Facility Management business line on our Amazon account dedicated team. About JLLWexe2x80x99re JLL. Wexe2x80x99re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.If youxe2x80x99re looking to step up your career, JLL is the perfect professional home. At JLL, youxe2x80x99ll have a chance to innovate with the worldxe2x80x99s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. Youxe2x80x99ll also make long-lasting professional connections through sharing different perspectives, and youxe2x80x99ll be inspired by the best. Wexe2x80x99re focused on opportunity and want to help you make the most of yours. Achieve your ambitions xe2x80x93 join us at JLL! Role Purpose The Workplace Experience Ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Workplace Experience Ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures. What this job involvesTake ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experienceDelivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveriesReceive, direct and relay telephone, email and other queries via front of houseGreet, assist and direct candidates/new hires/visitors and the general public appropriatelyContinual awareness of all onsite events, to ensure visitor experience is personalised and optimisedProactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detailUndertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerationsMonitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is capturedCreate and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spacesWork flexibly in different settings as part of a the teamCoordinate the daily updating of room booking displays in line with local/regional processesPlay a key part in supporting onsite space audits and walk-the-store processesSupport and cover other facilities team services as required, such as Trouble Ticket requests, incoming/outgoing mail and courier services, site inspections, and one-off or administrative tasks Every day is different, and in all these activities, wexe2x80x99d encourage you to show your ingenuity. Sounds like you? To apply you need to be / have:Experience in reception, concierge or related fieldPrevious catering or hospitality experience is desirableExcellent people skills and ability to interact with a wide range of client staff and demandsFluency in EnglishStrong PC literacy and proven ability to manage daily activities using various systems.Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal.Ability to maintain professionalism at all times and be an ambassador of the team. What you can expect from usYouxe2x80x99ll join an entrepreneurial, inclusive culture. One where we succeed together xe2x80x93 across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... Apply today at jll.com/careers. Location: On-site xe2x80x93Cape Town, ZAF Job Tags: Hiring If this job description resonates with you, we encourage you to apply, even if you donxe2x80x99t meet all the requirements. Wexe2x80x99re interested in getting to know you and what you bring to the table! About JLL xe2x80x93 For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500xc2xae company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com. JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLxe2x80x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (xe2x80x9cJLLxe2x80x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process xe2x80x93 including the online application and/or overall selection process xe2x80x93 you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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