to oversee guest services and front-of-house operations at Thitaka Lodge. The ideal candidate is detail-oriented, calm under pressure, and passionate about delivering seamless safari hospitality.
Important Information
This is a live-in role at a remote safari lodge
Accommodation and meals provided while on duty
Roster cycles discussed during interview stage
Roster cycles and leave structure will be discussed during interviews
Weekend, public holiday, and peak-season work is required
Minimum Requirements
3-5 years' front office management experience in a lodge or luxury hotel
Strong systems, admin, and people-management skills
Guest-centric and highly organised
Duties and Responsibilities
Manage reservations, check-ins, and check-outs
Lead and train front office staff
Coordinate guest itineraries and internal communication
Manage billing, cash-ups, and reporting
Handle guest feedback and special requests
* Align front office operations with safari schedules
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