Does interacting with new people excite you? ANEW Hotels & Resorts are looking for an excellent Front Office Manager to be based in North West, Rustenburg. ANEW Hotels are looking for a Front Office Manager to create a good first impression, exceeding customer expectations through efficient delivering and friendly service with great attitude, good knowledge of menu, and hotel services, creating results that contribute to the mission and overall success of the company.
Minimum Requirements
+3 Yearsxe2x80x99 Experience as a Front Office Manager or Assistant
Hospitality Management Qualification would be an added advantage.
Intensive Knowledge of Opera Cloud
Ability to remain positive and focused in a fast-paced environment.
Great interpersonal skills
Good Communication Skills
Duties and Responsibilities
Ensure, compliance to Standard Operating Procedures for all areas of the Front Office Department.
Ensure the profitable level by ensuring highest occupancies with the highest possible room rate.
Ensure that the necessary systems and controls are in place with regards to handling various methods of payment, deposits, rate variances and cash-ups
Ensure that all charges are correctly entered on the guestxe2x80x99s bill and always up to date.
Carry out all duties as reasonably requested by Management.
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