Job Description

Creativ Recruits is actively building a high?calibre talent network for upcoming leadership opportunities within reputable, modern hospitality environments. We partner with organisations that prioritise service excellence, staff dignity, and values?driven leadership. As part of our proactive recruitment strategy, we are inviting experienced Front Office Managers to join our vetted talent pool for consideration in future placements.

Shortlisted candidates may be presented as talent specifications to clients seeking exceptional hospitality leaders.

Role Overview

We are mapping experienced Front Office Managers who can take full responsibility for the supervision, performance, and administration of the Front Office function. This includes Guest Services, Reservations, Guest Relations, and the overall operational standards of the department.

Successful candidates demonstrate a commitment to service excellence, operational discipline, and a leadership style that builds strong, motivated teams.

Minimum Requirements

Essential Qualifications & Experience

Matric Hospitality Management Qualification 2-3 years' experience in a Front Office Management role 5+ years' total Front Office experience Experience with an HMS system (Protel advantageous)
Core Competencies

Strong problem?solving ability and composure under pressure Ability to work independently and collaboratively Confident leadership with effective delegation skills Clear, professional communication with staff and guests High integrity, reliability, and trustworthiness Exceptional attention to detail Professional, well?presented, and articulate Leads by example and demonstrates a proactive approach Strong interpersonal skills Willingness to work shifts as required
Additional Information

Candidates applying from outside the city of placement should note that relocation costs are for their own account.
Disclaimer:

By submitting your details, you are joining the Creativ Recruits talent network for potential permanent employment opportunities. Registration does not guarantee placement. Your personal information will be processed in accordance with POPIA and used solely for recruitment purposes. We do not charge candidates any fees.

Creativ Recruits is committed to fair, transparent, and non?discriminatory recruitment practices in line with South Africa's Employment Equity Act. All applications are considered on merit, and we encourage candidates from designated groups to register.

Job Types: Full-time, Permanent

Work Location: In person