Front Of House Restaurant Manager
Hermanus, WC, ZA, South Africa
Job Description
Shape Unforgettable Experiences at Moody Lagoon!
Lead the Experience at Moody Lagoon!
We're hiring a dynamicFront of House Restaurant Manager
to drive exceptional guest experiences across our restaurant, barrel room, vinotech, Adventure Golf, and Vineyard Pavilion. If you're a passionate leader with a knack for hospitality, join us to elevate service, inspire teams, and boost profitability.What You'll Do:
Oversee all front of house operations, maintaining exceptional presentation and compliance with health, safety, and licensing standards. Recruit, train, and inspire a high-performing team, managing rosters and performance. Deliver outstanding guest experiences, handling feedback and building relationships with guests and corporate clients. Manage MICE events, restaurant bookings, and special events, upselling accommodation and services to boost revenue. Drive profitability through smart cost control, sales analysis, and revenue-generating strategies. Collaborate with the Head Chef, events, and accommodation teams for seamless operations.
What You Bring:
3-5 years' experience in front of house management in premium or high-volume hospitality. Proven ability to lead teams and drive commercial success. Excellent organizational, communication, and problem-solving skills. Proficiency in POS and booking management software. Desirable: Multi-venue experience, wine and beverage knowledge, hospitality qualification, or tourism sector background.
Working Conditions:
Flexible hours, including evenings, weekends, and public holidays. * Fast-paced, customer-facing role with extended standing and multi-venue responsibilities.
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Job Detail
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Job IdJD1566624
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHermanus, WC, ZA, South Africa
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EducationNot mentioned