Job Description

Job Summary
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High end
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Restaurant & Bakery
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based in
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Roodepoort
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is seeking a dynamic and experienced
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Front of House Manager
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to join their team.
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Duties:
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Overseeing the day-to-day operations of the restaurant, including dining area, staff and customer service.
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Leading and motivating a team of talented individuals, ensuring a harmonious work environment.
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Implementing and maintaining exceptional service standards, focusing on guest satisfaction.
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Stock management
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Monitoring and optimizing restaurant performance, cost control and inventory management.
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Ensuring compliance with health and safety regulations and maintaining cleanliness and hygiene standards.
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Handling guest feedback and resolving any issues or concerns promptly and professionally.
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Requirements:
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Grade 12
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A formal qualification
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At least 3 years proven experience as a Restaurant Manager or in a similar role within the hospitality industry.
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Strong leadership skills and the ability to inspire and motivate a team.
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Own transport / valid drivers license
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Excellent knowledge of restaurant operations, including food and beverage service, beverage planning and inventory management.
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Exceptional customer service skills with a keen eye for detail.
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Outstanding communication and interpersonal skills to effectively interact with guests, staff, and other departments.
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Strong problem-solving abilities and the capacity to handle challenging situations with grace and professionalism.
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Proficiency in Gaap and basic computer skills.
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