Job Description

Beluga is an iconic dining destination known for its contemporary cuisine, vibrant atmosphere and longstanding reputation for excellence.

We are looking for a motivated and service-driven Front of House Manager to join our team. This role is central to creating an exceptional guest experience and ensuring the smooth day-to-day running of the front-of-house operations.

Role Overview:
As the Front of House Manager, you will lead by example, guiding and supporting the team to deliver outstanding service while ensuring that every guest enjoys a welcoming and professional experience.

Key Responsibilities:

Supervise, train, and motivate the front-of-house team Ensure service standards are consistently maintained Greet and interact with guests in a professional and engaging manner Handle guest queries and complaints with professionalism and care Monitor overall guest satisfaction and take proactive steps to enhance the experience Strong problem-solving skills with a solution-oriented mindset.
Candidate Requirements:

Prior experience as a Front of House Manager or in a leadership role within hospitality Strong leadership and problem-solving skills Excellent communication and interpersonal abilities Ability to remain calm and organized in a fast-paced environment Professional presentation and strong attention to detail Reliable transport is essential Flexibility to work evenings, weekends, and public holidays
What We Offer:

A supportive and professional work environment Competitive remuneration Opportunities for growth within the business
To apply, please send your CV, headshot and cover letter to info@beluga.co.za

Job Type: Full-time

Pay: R10000,00 - R25000,00 per month

Education:

Bachelors (Preferred)
Location:

Cape Town, Western Cape 8001 (Required)
Work Location: In person