Job Description

Job Summary Hospitality and Outdoor - Front of House - Luxury Safari Lodge Klaserie; Limpopo A well-established luxury safari lodge within a renowned private reserve is seeking an experienced and polished Front of House professional. The lodge is known for its warm hospitality, refined service culture, and commitment to delivering exceptional guest experiences in a serene natural environment. Guests enjoy a blend of contemporary comfort, personalised hosting, and authentic safari living. Requirements Minimum 2+ years' experience as a Front of House professional in a safari lodge environment. Demonstrated experience in reservations systems and stock management systems. Strong guest-facing skills with proven excellence in guest experience delivery. Solid administration and IT proficiency (emails, lodge systems, POS, reporting). Professional communication, excellent presentation, and a high standard of hospitality delivery. Ability to thrive in a remote lodge environment as part of a team. Key Duties & Responsibilities Provide a warm and personalised guest hosting experience from arrival to departure. Manage guest check-ins, check-outs ; accounts, and lodge administration. Oversee reservations ; working closely with lodge management and central reservations. Monitor and maintain FOH stock levels ; including curio shop inventory. Ensure all guest-facing areas are professionally maintained and aesthetically presented. Coordinate inter-departmental communication to ensure seamless guest service. Handle guest requests, special arrangements, and feedback professionally. Contribute proactively to smooth lodge operations through teamwork and initiative. Package Live-In Full-time ( 6 weeks on / 2 weeks off ) R10 000 - R12 000 (DOE) Commission on curio shop sales
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