Job Description

Closing Date: 2026-01-09
Job Type: Permanent
Job Level: Skilled
Experience: Between 1 - 3 Years
EE/AA: No
Summary
Front of House / F&B Host - Luxury Big 5 Safari Lodge - Eastern Cape
Our client, a prestigious 5-star luxury Big 5 safari lodge located within a world-renowned Big 5 reserve in the Eastern Cape, is seeking an exceptionally guest-centric Front of House / F&B Host to join their hospitality team. This role is perfect for an engaging, polished service professional who thrives in a luxury lodge environment and is passionate about creating memorable guest experiences.
The successful candidate will also have the opportunity to grow rapidly into a Duty Manager role, making this an excellent career development pathway.
Salary: R12 000 - R15 000, depending on experience.
Description
The Front of House / F&B Host will be responsible for ensuring a seamless and world-class guest experience across all front-of-house and food & beverage touchpoints. This includes daily hosting, managing guest flow, coordinating with internal departments, and delivering exceptional service throughout the lodge.
Key Responsibilities
Guest Experience & Hosting

• Warmly welcome guests throughout their stay and build positive guest relationships
• Host guests at mealtimes and during key lodge touchpoints
• Anticipate guest needs and personalise service accordingly
• Assist with dietary requirements, special requests, and guest communication
• Create memorable, elegant and attentive service moments

Front of House Coordination

• Oversee guest movement and daily lodge hosting schedules
• Ensure dining venues (deck, boma, restaurant) are beautifully set and guest-ready
• Coordinate with housekeeping, guiding, kitchen and management teams
• Support operational briefings and guest logistics

F&B Service Support

• Assist with setup, service and clearing during breakfast, lunch, dinner and events
• Ensure all service standards are aligned with 5-star lodge expectations
• Communicate meal and preference notes accurately to chefs and F&B teams
• Support bar/beverage service when required

Administration & Duty Management Support

• Assist with guest check-ins, check-outs and billing processes
• Manage basic lodge administration and daily reports
• Step into Duty Manager responsibilities as training progresses
• Support management in maintaining SOPs and lodge service excellence

Salary & Employment Details

• R12 000 - R15 000 per month (experience dependent)
• Live-in benefits to be confirmed
• Excellent opportunity for progression into a Duty Manager role
• Permanent, full-time position

Minimum Requirements

• Previous lodge or boutique hotel experience preferred
• Strong guest-service orientation with a polished, professional presence
• Exceptional communication and interpersonal skills
• Ability to multitask, prioritise and work well under pressure
• Strong organisational and administrative capabilities
• Microsoft Office proficiency (Excel, Word, Outlook)
• Advantageous: Experience with lodge systems / POS
• Must be a South African citizen
• Willing to work lodge cycles, weekends and public holidays

Benefits
Live in benefits to be confirmed

Skills Required