Job Description

Our large well-known store in Durban is looking for a dynamic and skilled Front-end Manager to join their team.

Purpose:

As a Front-end Manager, you are responsible for the complete supervision of staff in the front-end department. Ensure that staff provide excellent customer service as well as resolves complaints and issues.

Essential Duties and Responsibilities

Ensures that staff are up to date with time and attendance. Provides input on recruitment of new staff and conducts on-the-job training and coaching to the team. Contributes to team effort by accomplishing related results as needed. Hosts daily meetings to motivate and drive high morale amongst staff to create an effective and efficient staff force who ensures and engages in positive customer experiences. Protects employees and customers by providing a safe and clean store environment. Maintains the stability and reputation of the store by complying with legal requirements. Complete management of the pension monies; balancing, reconciling and settling. Capturing and verification of documentation; declaration, petty cash, Tops declaration and balances Lotto. Processing payments of fresh produce suppliers; ensure payments are actioned timeously and accurate payments are made to relevance suppliers, balances monies and conducts reconciliation. Placing orders of specified products for the store and liaising with the relevant suppliers to attain best prices.

Competencies

Proficient in MS Office Applications. Experience in a retail environment will be advantageous A people's person's personality as the role is customer facing

Experience

Minimum 2 years' experience as a Front-end Manager
Job Type: Full-time

Work Location: In person