Job Description

Location: ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng)
Job Posting Title: Freight Forwarder, Air & Sea
Time Type: Full Time
Main Purpose of The Role:
Responsible for coordinating and managing international shipments between two foreign countries. The role ensures efficient transportation, regulatory compliance, accurate documentation, cost control, and high-quality customer service throughout the shipment lifecycle.
Minimum Requirements:

• Minimum of 3 years' experience in Freight Forwarding.
• Understanding of incoterms - risk and billing purposes.
• Airfreight and Ocean freight Experience.
• Excellent communication skills (written and verbal).
• Good e-mail etiquette.
• Ability to work under pressure.
• Ability to work in a team environment, so also unsupervised.
• Ability to work across time zones and manage overseas partners

Added advantages:

• Cross Trade Knowledge is advantageous
• Ability to understand profit and loss statements
• Operational reporting
• Strong organizational and multitasking skills

Qualifications:

• Matric (essential)
• Tertiary qualifications will be of advantage.

Computer packages

• Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook, Cargo Wise (will be an advantage).

Duties and Responsibilities (will include but not limited to):

• Plan, coordinate, and execute cross-trade shipments between third countries
• Manage multi-leg and transshipment movements across air, ocean, and inland transport
• review, and validate shipping documents including commercial invoices, packing lists, and transport documents (B/L, AWB)
• Ensure compliance with export regulations at origin and import regulations at destination
• Apply and manage correct Incoterms for cross-trade shipments
• Coordinate with overseas agents for origin and destination handling
• Monitor schedules, cut-off times, and transshipment connections
• Resolve operational issues with carriers and partners
• Track shipments end-to-end and proactively manage milestones
• Provide timely and accurate shipment updates to customers and stakeholders
• Act as the main point of contact across different time zones
• Prepare freight quotations and cost estimates for cross-trade shipments
• Issue customer invoices and verify supplier and agent charges
• Monitor profitability and manage prepaid, collect, and third-party billing
• Manage cargo claims related to loss, damage, or delay
• Identify and mitigate operational and compliance risks
• Maintain accurate shipment data in freight forwarding systems (TMS/ERP)
• Ensure proper documentation retention for audits and compliance
• Generate operational and financial reports as required

DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
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Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV's Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.
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Job area: Freight Forwarding
Freight Forwarder, Air & Sea
Kempton Park

Skills Required