Job Description

Job Summary:

We are looking for an experienced and proactive

Fortinet FortiGate & Networking Technical Lead

to join our IT & Cyber Security team. This role requires deep technical knowledge of

FortiGate firewalls

,

network infrastructure

, and a strong understanding of networking fundamentals. The ideal candidate will be responsible for leading the configuration, support, and continuous improvement of network environments, while also mentoring junior team members and ensuring high standards of documentation and knowledge sharing.

Key Responsibilities:

Act as the technical lead for all networking and firewall-related tasks, with a primary focus on

FortiGate

devices. Configure, manage, and troubleshoot

FortiGate firewalls

, as well as other network devices such as

DrayTek

and

TP-Link routers

. Respond to and resolve configuration and support requests related to firewalls and network infrastructure via ticketing systems. Design and maintain

network diagrams

using tools such as

Microsoft Visio

to clearly represent current and future-state architectures. Ensure accurate and detailed documentation of configurations, procedures, and best practices. Collaborate closely with other support team members, offering training and cross-training to build shared technical knowledge. Use

troubleshooting tools

(e.g.,

Wireshark

) to diagnose and resolve complex network issues. Provide technical leadership and guidance to both internal teams and external stakeholders. Stay current with emerging networking technologies and security best practices. Lead technical projects and mentor team members with a minimum of 1-2 years of experience in a technical leadership role.

Requirements:

Proven hands-on experience with

FortiGate firewalls

and networking devices from vendors like

DrayTek

and

TP-Link

. Minimum of 2-3 years of hands-on FortiGate firewall experience is required. Strong understanding of networking fundamentals, including TCP/IP, routing, VLANs, VPNs, NAT, and firewall policies. Relevant

certifications

(preferred):

CompTIA Network+

,

Cisco CCNA/CCNP

,

Fortinet NSE

, or

Microsoft equivalents

. Proficient in creating and maintaining

network diagrams

and technical documentation. Excellent

written and verbal communication

skills in English. Previous experience working in a

support team environment

, using

ticketing systems

(e.g., Zendesk, HaloPSA, or similar). Demonstrated ability to lead projects, document solutions, and

mentor colleagues

. Experience using

Wireshark

or similar packet analysis tools is a strong plus.

Preferred Skills (Nice to Have):

Experience with SD-WAN technologies and multi-site network management. Familiarity with cloud networking (e.g., Azure, AWS, Digital Ocean). Scripting or automation knowledge (e.g., Python, PowerShell) for network tasks. HaloPSA Knowledge Experience with Phone Systems - 3cx, Yeastar, Bicom Microsoft 365 experience Kaseya/Datto experience Power Bi and Power Apps experience
Job Type: Full-time

Pay: R30000,00 - R50000,00 per month

Experience:

Fortigate: 2 years (Required)
Work Location: Remote