Job Description

What will you do?

Santam Forensic Services is looking for an individual with strong investigation skills and the ability to build good relationships. The successful candidate must furthermore have good communication and interpersonal skills. Although the position will be based at Santam, Wanderers Office Park in Gauteng, there will be a great amount of travel involved.

What will make you successful in this role?

The main responsibility for this position will be to conduct investigations into the various forms of insurance crime and unethical conduct affecting the short-term insurance industry.

The successful applicant must be able to:

• Understand and apply the elements of crimes such as fraud, corruption, theft and computer crimes to investigations
• Conduct interviews and compile statements
• Collect, document and analyse relevant evidence
• Draft concise and accurate investigation reports
• Testify and present evidence in a court or at a disciplinary hearing

Qualification and Experience

• Relevant Forensic Investigation qualification
• 3-5 years knowledge and experience in the investigation of fraud
• Established reputation for integrity, good judgment, fairness and discretion when dealing with people

Knowledge and Skills

• Investigation relevant to fraud, theft, corruption
• Conflict management skills
• Excellent communication skills (both verbal and written)
• Computer literate in MS Office package: MS Word, Power point, Internet
• Meticulous attention to detail
• Knowledge and experience in the criminal justice, civil litigation and labour law
• Knowledge in investigation methodology
• Knowledge in case management
• Knowledge of the financial services industry, especially the short-term insurance industry would be an advantage.
• Work both in a team environment and independently
• Deciding and initiating action
• Building networks and good relationships
• Negotiating and getting agreement
• Problem solving
• Producing creative solutions
• Adapting to changing circumstances
• Performing under pressure

Core Competencies

Cultivates innovation - Contributing independently

Customer focus - Contributing independently

Drives results - Contributing independently

Collaborates - Contributing independently

Being resilient - Contributing independently

About The Company

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We're about people. People drive our business, so it follows that we want to recruit the best people possible.

Sanlam