Job Description

1. Business Acumen (across Ford Pro pillars).


2. Strategic Thinking & Market Development.


3. Solution Selling & Sales Execution.


4. Relationship Management (Stakeholders).


5. Cross-Functional Collaboration & Influence


6. Prioritization & Execution.


7. Problem-Solving.




1. Overall Ford Pro revenue generated (broken down by pillar where possible).


2. Number of new strategic partnerships established/activated.


3. Number of qualified leads generated (outbound focus).


4. Lead conversion rate.


5. Number of new customers acquired (for single or multiple pillars).


6. On time reporting and collection of Ford Pro Convertor converted vehicles


7. Customer retention and upsell rates.


8. Travel/Face-to-face engagement percentage.


9. Dealer engagement numbers.




1. Quality and strategic value of partnerships.


2. Strength of relationships with key stakeholders.


3. Impact of market insights provided, including their use by the Marketing team.


4. Demonstrated "hunter" mentality.


5. Effectiveness and quality of collaboration with the Marketing team and other internal functions.


6. Customer satisfaction feedback.


7. Contribution to brand building and market presence, in conjunction with Marketing efforts.


8. Adaptability in the "white space" environment.


9. Initiatives for continuous improvement.




Extensive travel required (50-75%), primarily within South Africa, for meeting dealers, customers, and partners.



Required: Bachelor's degree.


Desired: MBA.




Minimum 3 years in a Fleet Management, commercial vehicle, or related industry role, with exposure to multiple fleet solutions.


Proven experience as a "hunter" generating new B2B business through proactive outbound efforts, experience with selling of vehicle conversions.


Minimum 3 years in a Fleet Management, commercial vehicle, or related industry role, with exposure to multiple fleet solutions.


Experience in sales, business development, or account management focused on integrated solutions.


Experience in a dynamic, growth-oriented, or "startup-like" environment.



KEY RESPONSIBILITIES






Drive the strategic launch, business development, and revenue growth for the entire Ford Pro portfolio (Vehicles, Software, Charging, Service, Financing, Modifications) in South Africa.


Lead outbound prospecting efforts to generate new leads and opportunities across all Ford Pro pillars.






Act as a key liaison and collaborator with the Marketing team, providing market insights, supporting campaign development, and leveraging marketing/promotional activities to drive lead generation and market awareness.





Foster strategic partnerships (e.g., outfitters, charging providers, software integrators) crucial for delivering integrated Ford Pro solutions.






Develop and execute strategies leveraging partnerships and integrated solutions, collaborating with Marketing on co-marketing initiatives.






Manage the full sales cycle, from initial consultative engagement and pipeline management to contracting, onboarding, and post-sales customer relationship management, including identifying upsell opportunities.






Build and nurture strong, productive relationships with Ford dealerships, commercial customers (all sizes), and strategic partners.






Collaborate effectively with internal Ford Pro teams (local and regional teams including Marketing, Product, Service, Finance) to align strategies, provide market insights, and influence solution development.





Present and demonstrate Ford Pro solutions (online and in-person), often participating in events, webinars, or customer engagements supported by Marketing.






Support dealer and internal training efforts on Ford Pro solutions and value selling, utilizing marketing collateral and messaging developed by the Marketing team.






Manage customer and Ford Pro Converter contracting, onboarding and reporting processes.


Support/lead key customer account reviews.






Represent Ford Pro at industry events, working in conjunction with the Marketing team on presence and activities.


Prior sales/service/customer contact experience in fleet/commercial vehicles across multiple product/service lines.


Experience calling on or working with automotive dealerships.




Experience launching new products/services.




Tech savvy


Proficiency with web-based presentation/demo tools (e.g., MS Teams).


Understanding of fleet management software/telematics.


Basic understanding of vehicle modifications, EV charging, service principles (or ability to learn quickly).


Analytical skills.




Exceptional interpersonal and communication skills.


Strong consultative selling ability.


Excellent collaboration and cross-functional teamwork abilities, particularly with Marketing and Product teams.


Adaptability and resilience in ambiguous environments.


Adventurous, persuasive, and results-oriented.


Strong negotiation and influencing skills.


Customer empathy.