Job Description

Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan.

CORE PURPOSE OF JOB

Manage the profitability and productivity of the catering outlet by the efficient and effective management of staff in providing quality food and maintaining customer satisfaction and hygiene standards in accordance with applicable legislation relating to health and safety.

KEY PERFORMANCE AREAS

Efficient and quality production and delivery of food Manage the efficient setup of functions and venues Manage the efficient and effective running of the kitchen Staff management Documentation control and management/reporting Maximise financial output and minimize financial risk and loss Stock management Compliance with food, health and safety requirements Customer service excellence Strong financial management and governance

CORE COMPETENCIES

The incumbent must comply with the following:

Computer literacy (MS Office) Thoroughness Results-orientated Teamwork and collaboration Managing Human Resources Financial Management Skills Customer Service orientation Planning and organising Communication Diversity Flexibility Conflict Management Knowledge and understanding of food, health and safety requirements Knowledge of food, food hygiene and food preparation Problem-solving Sense of urgency

MINIMUM REQUIREMENTS

Grade 12 Senior Certificate plus relevant qualification in the food/hospitality industry 2-3 years of financial and cash management experience 1-2 years of experience in a customer service environment Drivers license

SCREENING QUESTIONS

Are you in possession of a Grade 12 or Senior Certificate/ Matric Certificate or NQF 4 Qualification? Are you in possession of a Cash Management Certificate? Do you have a drivers license? How many years have you worked in a customer service environment?

SALARY SCALE

Grade 10 CTC

REFERENCE CHECKING

Referees Qualifications


Criminal record checks

ADDITIONAL INFORMATION e.g. contacts person and telephone number, e-mail; etc.

Candidates are to carefully read the requirements and provide a cover letter which sets out how they meet the post requirements as set out in this advert. Contact person is Ms Timna Somana, HR Consultant, George Campus contactable at Timna.Somana@mandela.ac.za