Key Responsibilities:
Deliver practical and theoretical F&B training covering service standards, customer engagement, and beverage operations.
Develop and implement training modules, lesson plans, and assessments tailored for maritime hospitality environments.
Mentor trainees on front-of-house operations, etiquette, and professional presentation.
Monitor and evaluate trainee performance, providing constructive feedback to ensure competency standards are met.
Ensure compliance with maritime hygiene, safety, and service protocols.
Collaborate with other trainers to maintain a high-quality, structured training environment.
Foster a positive, professional, and motivating atmosphere to inspire trainees.
Serve as a role model for professionalism, customer service excellence, and work ethic in the maritime hospitality industry.
Requirements:
Proven experience in Food & Beverage service, preferably in a hospitality or cruise ship environment.
Relevant qualifications or certifications in hospitality, F&B service, or related fields.
Certified South African ID and based in Cape Town.
Strong communication, mentorship, and leadership skills.
Ability to deliver structured training in a classroom and practical environment.
Passion for teaching, guiding, and developing the next generation of maritime hospitality professionals.
Knowledge of maritime hospitality standards is an advantage.
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