Job Description

Company Description
Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.
Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You'll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Oaks Queenstown Shores Resort are looking for enthusiastic and service-driven Food and Beverage Attendants to join our team with both full-time and part time positions available.
Be part of one of Queenstown's most exciting F&B launches, delivering unique dining experiences with panoramic Lake Wakatipu views. Our menu showcases seasonal New Zealand produce, including fresh seafood, premium meats, and organic vegetables, paired with a curated selection of New Zealand's finest wines and global distilled spirits.
This role includes breakfast, lunch and dinner shifts with flexibility required across all seven days, including weekends and public holidays.
As a valued team member, you will contribute to memorable guest experiences by:

• Accurately taking and processing guest food and beverage orders
• Demonstrating strong menu knowledge and confidently making recommendations
• Delivering professional, efficient and friendly table service
• Providing exceptional customer service and exceeding guest expectations

Shift Details (subject to change):

• Breakfast, lunch and dinner shifts
• Rotating rosters across Monday through to Sunday
• Full availability required, must be available to work weekends
• Split shifts may be required on some days

Qualifications
To succeed in this role, you will demonstrate:

• A warm and approachable demeanor with a positive attitude.
• Proven experience delivering high-quality customer service.
• Previous experience in a waitstaff or bartender position.
• Professional presentation and exceptional communication skills.
• Reliability, with the ability to perform effectively in a fast-paced environment.
• Flexibility to work across a rotating roster, including weekends and public holidays

If you're enthusiastic, service-focused, and passionate about hospitality, we'd love to welcome you to our team.
Additional Information
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Skills Required