Job Description

Food and Beverage Services (NQF 4) KwaZulu Natal - Durban12 months (starting approx 1 July 2024)This programme is perfect for unemployed South African youth (18-28 years) with a passion for the hospitality industry. Do you love working with people and want a solid understanding of food-and-beverage operations? This programme combines all the essentials of food and drink preparation, service and supervision with aspects like customer relations, personal development and effective communication.Modules include:Provide Customer ServiceDescribe layout, services and facilities of the organisationDescribe the sectors of the Hospitality, Travel & Tourism IndustriesMaintain health, hygiene and a professional appearanceDisplay Cultural Awareness in Dealing with Customers and ColleaguesCommunicate VerballyMaintain Effective Working Relationships with Other Members of StaffPrepare and clear areas for table servicePrepare and clear areas for table serviceProvide a table drink serviceMaintain the drink serviceProvide a table serviceMaintain the table serviceHandle and store cleaning equipment and materialsHandle and dispose of wasteClean and store glasswareClean and restock drinks machines/equipmentProvide a carvery/buffet serviceMonitor customer satisfactionPrepare, service and clear function roomsSupervise the running of a functionServe bottled wineRecommend, present and serve winesPrepare and serve spirits and liqueursMaintain the receipt, storage and issue of goodsMaintain the cleaning programme for own area of responsibility

Feedem Group