Job Description

Job Overview:
The successful candidate will be responsible for ensuring the highest quality of food and service, maximizing revenue, and managing a team of dedicated staff.
Key Responsibilities:

• Operational Management:

• Oversee daily operations of the restaurant, bar, and catering services.
• Ensure compliance with health and safety regulations and food hygiene standards.
• Coordinate with the kitchen staff to ensure timely and efficient service.
• Monitor inventory levels and manage stock control.
• Financial Management:

• Develop and manage budgets, forecast sales, and monitor financial performance.
• Implement cost control measures to optimize profitability.
• Analyse sales data to identify trends and implement strategies to increase revenue.
• Customer Service:

• Ensure excellent customer service and handle customer complaints or issues promptly.
• Maintain a high level of guest satisfaction by regularly reviewing feedback and implementing improvements.
• Staff Management:

• Recruit, train, and manage F&B staff, ensuring a high level of morale and team spirit.
• Schedule shifts and manage staff rosters.
• Conduct performance evaluations and provide ongoing training and development opportunities.
• Menu Development:

• Collaborate with the culinary team to design and update menus.
• Ensure menu items are profitable and meet customer expectations.
• Monitor food quality and presentation.
• Marketing and Promotion:

• Develop and implement marketing strategies to attract new customers and retain existing ones.
• Plan and execute promotional events and activities.

• Proven experience as an F&B Manager or in a similar role.
• Strong knowledge of food and beverage operations and standards.
• Proficiency in financial management and cost control.
• Familiarity with point-of-sale (POS) systems and restaurant management software.
• Food and Beverage certificate

• Excellent leadership and team management skills.
• Strong communication and interpersonal abilities.
• Exceptional organizational and multitasking skills.
• Ability to work under pressure and handle challenging situations.
• Customer-oriented with a passion for delivering high-quality service.
• Problem-solving skills and attention to detail.

• The role involves working in a fast-paced and often high-pressure environment.
• Availability to work flexible hours, including evenings, weekends, and holidays, as required.