Fluent Greek Remote

Cape Town, Western Cape, South Africa

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Work for a prestigious airline brand on various work streams
Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Greek & English languages
Work on airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels daily.
Fully paid product and systems training provided.
Daily interactions with international passengers with queries and compliments
Required to meet specific key performance indicators and meet expected client service levels.
Demanding and time-sensitive call centre environment

Requirements

Native level fluency in Greek language: Verbal & Written skills essential (Advanced/Fluency level)
We are targeting candidates located in South Africa
Permanent residence permit/ South African ID holders preferred.
VISA candidates will be considered for foreigners residing in South Africa.
Excellent Computer literacy & technical skills
No criminal record.

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