Job Description

Upmarket restaurants situated on the Franschhoek main road, is looking for a floor manager to assist in developing and maintaining an exceptional level of service that is customer focused and has a good understanding of basic restaurant business challenges.

This is an ideal position for a young energetic individual who is a self-starter and who excels when working within and developing a small team.

Minimum requirements:

Own Transport Excellent communication skills Basic computer skills Fluent in written and spoken English
Position Key Areas of Responsibility

Customer Engagement:

Manage reservations Offer exceptional food and wine experience Make sure waiters are knowledgeable and understand food offering Ensure staff are customer-focused
Develop a rapport with regular customers

Staff Management

Develop staff Ensure staffs' appearance adheres to company standards Ensure the look, feel and hygiene of the restaurant adheres to company standards Ensure staff overdeliver on their key responsibility areas Lead by example and in doing so, adheres to the company rules and regulations Communicates effectively Values and respects staff's input Encourages and supports team work
Stock Control and Business Management:

Accurate restaurant bar stock control

Reconcile daily cash ups

Process invoices
Complete and maintain daily reports to management

Job Types: Full-time, Permanent

Pay: R12000,00 - R15000,00 per month

Ability to commute/relocate:

Franschhoek, Western Cape (Stellenbosch): Reliably commute or planning to relocate before starting work (Required)
License/Certification:

Driver license (Required)
Location:

Franschhoek, Western Cape (Stellenbosch) (Preferred)
Work Location: In person