Job Description

:Floor Assistant - Health on Point Pharmacy

Location:

Cape Town

Job Type:

Temporary Contract (2-3 Months)

Department:

Retail Operations

Reports to:

Line Manager - Fale

About the Role

Health on Point Pharmacy is hiring a Floor Assistant to support daily store operations in a fast-paced retail pharmacy environment. The role is responsible for ensuring effective floor management, customer service delivery, stock handling, and overall operational support. The successful candidate will contribute to maintaining professional store standards, accurate inventory processes, and a high-quality customer experience.

Key ResponsibilitiesCustomer Service & Sales Support

Provide professional customer service and product assistance. Direct customers to products and escalate queries when required. Assist with store enquiries and ensure an excellent in-store experience.

Floor & Operational Support

Maintain an organised and presentable store floor. Assist with stock replenishment, merchandising, and product display. Ensure store areas are neat, tidy, and fully stocked.

Stock & Inventory Handling

Assist with receiving stock, unpacking, labelling, and organizing shelves. Support inventory control and stock movement procedures. Participate in stock counting, recording, and variance reporting. Handle expired, damaged, or returned items as per policy.

Cash Handling (Where Applicable)

Assist with cash transactions if assigned. Follow all company cash handling and till procedures.

Housekeeping & Store Maintenance

Conduct cleaning and housekeeping responsibilities on the shop floor and storage areas. Maintain compliance with health, hygiene, and safety standards.

Administration & Reporting

Assist with basic administrative tasks and daily operational checklists. Complete and maintain accurate records when allocated tasks. Support management with operational duties and reporting.

Qualifications & Experience

Matric or equivalent. Experience in customer service or retail environment is an advantage. Basic knowledge of till operations and/or stock handling is beneficial. Strong communication and interpersonal skills. Ability to work weekends, shifts, and operational hours.

Skills & Attributes

Customer-focused and friendly personality. Reliable, punctual, and professional. Ability to work well under pressure. Strong organisational and problem-solving skills. Team player with a willingness to learn.

What We Offer

Temporary employment contract for 2-3 months. Training and operational support. Exposure to a professional pharmacy environment. Opportunity to develop retail and administrative skills.
Job Type: Full-time

Application Question(s):

Are you available to start immediately? Are you able to work weekends and shifts? Do you have customer service or retail experience? Do you have any experience working with stock or inventory? Do you have any certifications or training relevant to this role? If yes, please list them.
Work Location: In person