Flight Desk Agent
Job Description
ER24 Contact Centre 124 | Rivonia | South AfricaClosing date: 22/05/2025
Number of positions: 1
Recruiter name: Silindokuhle Bawuti
Reference number: 60244
Workplace Type: On-site
PermanentPlease note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profileMAIN PURPOSE OF JOBTo coordinate and prepare patients/clients for Global EMS transportation. This includes Primary and IFT activations e.g... Hems, Fixed Wing, Wing to Wing and Commercial flight activations. The services provided by ER24 is a global service hence activations will be within South Africa, African Continent and internationally (Global).KEY RESPONSIBILITY AREAS
- To coordinate the Helicopter Emergency Medical Services (HEMS) and Fixed Wing dispatch
- To provide basic flight desk administration
- Sound knowledge and competence in the Global dispatch Systems
- EMS environment
- Demonstrate a basic knowledge and application of Emergency Care inclusive of international patient care
- Telephonic and email etiquette
- Competence in Microsoft Excel, Word and Outlook
- Demonstrate sound knowledge of tourism industry, global geographical locations and time zones
- Global currencies (Dollar, Euro, Rupee)
- Aeromedical services
- International patient management
- Medical concierge services
- Medical case management
- Cost containment
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1424568
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSouth Africa, South Africa
-
EducationNot mentioned