Job Description

We are seeking a dedicated and proactive Fleet Controller to oversee and manage the daily operations of their fleet, drivers, and vehicles. The ideal candidate will ensure timely deliveries and collections, effectively managing vehicle maintenance, coordinating routes, and monitoring driver performance. This position plays a key role in maximizing customer satisfaction by ensuring that vehicles arrive according to schedule while minimizing downtime and operational disruptions.

As the Fleet Controller, you will be responsible for maintaining efficient communication with drivers, handling transportation incidents, and ensuring the smooth functioning of the fleet. The role requires a balance of operational oversight, problem-solving skills, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

Fleet Management:

Incident Management: Handle transportation incidents including client complaints, loss of products, accidents, and breakdowns. Vehicle Maintenance: Ensure trucks are serviced on time and perform routine checks to ensure all vehicles are in optimal condition. Fleet Administration: Provide regular updates on fleet availability and operational status, ensuring that vehicles are not out of service for extended periods. Fleet Controller Reporting: Prepare and email the Fleet Controller Report to the Sales Manager Fleet Tracking: Track and monitor trucks, including updating Estimated Time of Arrival (ETA) as needed. Resource Allocation: Efficiently allocate resources such as diesel, washbays, and driver sleep schedules using the required systems Truck Turnover Management: Ensure the efficient turnover of trucks, minimizing downtime and ensuring optimal vehicle utilization. Meet monthly truck turnover targets.

Liaising with Drivers:

Driver Communication & Monitoring: Maintain consistent contact with drivers to monitor their loading, off-loading, and transit progress. Notify clients or the sales team about any delays or issues. Attendance Management: Track and monitor driver attendance daily, ensuring sufficient driver availability to meet operational requirements. Driver Briefings: Conduct regular briefings with drivers, providing them with route assignments, job requirements, and safety protocols. Driver Performance: Address any driver behavior or performance issues promptly. Driver Documentation: Ensure that all drivers have updated statutory documents, such as passports and medical certificates, and that they are valid at all times. Timely Deliveries: Ensure strict adherence to route schedules, minimizing delays and ensuring timely deliveries. Report any loading/unloading delays, including border crossing issues, to the Sales Manager promptly.

Desired Experience & Qualification

Qualifications and experience:

Grade 12 or equivalent (bachelor's degree preferred). 5 - 7 years previous experience as a Fleet Controller or in a similar logistics or transport management role. Knowledge of driver compliance regulations and maintenance requirements. Proficient in Microsoft Office and fleet management software. Valid driver's license

Skills:

Proven experience in fleet management, logistics, or transportation operations. Strong communication and leadership skills with the ability to manage a team of drivers. Ability to multitask, solve problems quickly, and ensure the smooth flow of operations. Excellent attention to detail and a commitment to maintaining operational efficiency. Strong organizational skills with the ability to handle a high volume of daily tasks and responsibilities. Fluent in English and Afrikaans (ability to communicate in an African language is beneficial). Excellent communication and relationship-building skills, particularly with drivers. Reliable, deadline-driven, and adaptable. Willingness to work in a rotating 24-hour schedule, including weekends.
Job Type: Full-time

Pay: R8000,00 per month

Ability to commute/relocate:

Witbank, Mpumalanga 1035: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Experience:

Fleet Controller: 3 years (Required)
Work Location: In person

Application Deadline: 2025/06/16