Job Description

Description:

Monitoring and reporting on fleet activities

Requirement:

NQF 4 or Grade 12 qualification with 1-2 years' work-related experience. Deadline driven. Work under pressure. Attention to detail/accuracy. Computer literacy (Basic Microsoft Office Suite Skills) Workshop/fleet related experience would be advantageous

Key Performance Area

Administration

Compiling and maintaining the services, licenses, certificate of fitness, tyre fitness and load test schedules/trackers daily. Update and maintain fleet tracking portal daily. Identify any unscheduled repair requests on daily fleet checklists from stores. Acquire quotes for all scheduled and unscheduled fleet expenditure. Submit fleet expenditure request form for approval. Create, coordinate, and follow up of all open jobs/orders between company and workshops/vendors. Compiling and maintaining of the traffic offences register. Ensure traffic offences are paid within stipulated timelines and maintain ageing report.

Monitoring and Reporting

Monitor and report all fleet activities as per below: Route Deviation Driver violation Fleet tracking alert. Fuel consumption. Weekly live monitoring Daily spot live monitoring

Insurance Claim Administration

Log claims with insurance for all fleet incidents reported by stores/drivers.


Regular follow up on open claims

Competencies

Dutifulness

Honours agreements. Works hard. Shows a lot of self-discipline. Takes responsibility for his/her own work.

Devotion to quality

Has high quality standards for the work of others. Has high quality standards for his/her own work. Delivers the quality that was agreed and that is expected by the other party. Sees and uses opportunities to improve the quality of what is delivered.

Performing under pressure

Delivers good results under pressure. Persists when faced with setbacks. Continues to do the right thing under pressure, without making mistakes. Maintains an even performance under pressure.

Drive

Sets high standards for his/her own performance. Works hard to realise above average results. Believes in the feasibility of goals, is dedicated. Often does more than is expected of him/her.

Service-oriented

positions him/herself as a service provider. enjoys helping colleagues and/or clients. takes worries off colleagues' and/or clients' hands. supports colleagues and/or clients in achieving their results

Flexibility

flexibly handles matters that turn out differently than anticipated. accepts that there are different ways to reach a certain goal. changes the approach when things fail, in order to secure the end result. adjusts priorities when circumstances require.

Assertiveness

Isn't afraid to enter into discussion. Effectively stands up for his/her own opinion. Can handle criticism. Speaks up when others cross his/her boundaries

Providing feedback

Provides others with insight in the effectiveness of their performance. Provides feedback regularly. Provides feedback that people consider useful. Isn't afraid to use feedback to bring up subjects that are negative or sensitive. Provides specific feedback.

Listening skills

Adapts reactions to what others have to say. Asks questions based on what someone has said. Gives the other time to get their point across. Listens when someone is telling something. Has an open and interested demeanour

Integrity

Keeps promises. Creates realistic expectations. Is sincere. handles sensitive information carefully.
shows awareness of values, indicates when boundaries are crossed.

Accuracy

Works in an orderly fashion. Ensures that matters are handled in an orderly and accurate manner from start to finish. Prevents mistakes. Invests energy in checking his/her work for mistakes.

Client focus

Deals with clients in a friendly manner. Shows involvement in the client's problem. Makes clients feel welcome Approaches the client's question with a can-do mentality.

Personal development

Is focused on self-broadening and/or gaining more in-depth knowledge. Follows relevant training programmes and/or looks for opportunities to gain experience. Seeks and uses opportunities for personal development. * Asks for feedback in order to learn.