Edge Fitness is looking for a energetic, passionate and professional individual to join our fast growing team, as a Fitness Manager for our Kloof Branch in Cape Town
, KPIs and duties
KPI's
The effective management of your team in making sure monthly assessment overall and individual targets are reached by your team that are set by the Head of Service.
Ensure members are treated with respect and attended to by your team
A monthly in club event is required at each club to be set up by the Fitness Manager, artwork to be sent through to Marketing Manager no later than the 7th of each month.
A Consumables Report and Maintenance Progress Report to be sent on your Club WhatsApp group or via email every Friday
All GPT, Free PT, Assessments, instructor classes and staff classes to be logged on your Club Google sheet daily
Weekly check with Admin to confirm PT commission and Instructor pay balances to Daily sheets and Club Manager
Subject to targets brought in by the introduction of ancillary revenue products, such as nutrition plans
FM to manage maintenance managers
Go through the Maintenance Checklist with the Maintenance Manager first thing in the morning, and sign off, make comments etc.
Perform daily checks around the gym - this must be accompanied by 3 checks and posts on the Issues WhatsApp group a day
Friday maintenance reports must be completed once a week, ensuring this is done on the same day each week
Updating Class Instructor sheets with no more than a 3 day delay
PT commissions must be confirmed and completed by the 12th of the month.
Top Assessor must be posted no later than 7 days into month
External PT's rent must be paid by 7th of the month
The cleaning order must be completed and submitted by the 23rd of every month
Club Audit must be done by 7th of every month
80 - 100% Assessment Target must be hit to avoid a strike
Event posters - be proactive in submitting and following up with the Marketing Department.
Staff appraisals must be completed every 2 months and submitted to HR and kept on file in the Admin/Fitness office.
Lost and Found box to have inventory checked once a month and a separate High Value box is to be kept up to date
Management of Staff:
The following staff will report to you:
Maintenance Technician: Spot checks to be performed on a weekly basis based on the instruction given by the Head of Maintenance
Housekeeping staff
Personal Trainers
Floor Staff
Instructors for Group Classes
New Member Specialist PT
Member Service:
Manage all aspects of Private training within the club for both in-house and rental PT's
Recruitment and hiring of new PT's, in conjunction with HR
Setting up class schedules in different areas of the gym so that they do not clash with regular members training and so that PTs have access to GPT areas without clashing
Designing new routines for GPT in conjunction with the PT's
Making sure our PT offering stays relevant and members stay engaged and achieve results
Doing monthly assessment on all GPT members and moving them to a new trainer if they are not achieving results
Ensuring the PT is changed on EPL so that the PTs get paid correction (Club Manager)
Doing assessments on all regular members
Calling members who haven't trained for a month to invite them back in
PT SALES AND ALLOCATION TO BE DONE AS PER PRESCRIBED RULES
Contact members on taskbar
Book assessment
Allocate to the PT most suitable for the PT sessions (able to assist the member in all needs)
As PT do not access CM when not on duty, if a new member is booked PT in PT's off time (example: PT leaves Friday at 13:00, do not schedule an appointment for Friday afternoon or Saturday morning, as they will not be aware of this. They must be informed on the WhatsApp group of a member booking
When assessment is done the same day as PT session you will need to:
Do assessment 30 minutes to 1 hour before session
Inform PT 15 minutes before of any issues the member has
Introduce member to the PT
Allow PT to sit down with member before the session starts - this allows for induction
Keep calendar up to date - any unnecessary information needs to be cancelled/deleted as this clouds the system and view of training sessions
All PT contracts to be sold on Club Manager
Operations:
Ensure PTs comply with company policies and procedures in the Operations Manual
Time keeping
Uniform
Cleanliness
Member Etiquette
Suitable qualifications
Fitness:
Ensuring floor classes are executed at a professional level
Monthly training of fitness staff on how to deliver expert level classes
Setting the standard by delivering floor fitness classes
Ensuring all fitness staff are able to run a professional assessment of our members
Monthly assessments of our floor staff classes
Marketing
Set up and monitor WhatsApp groups for all PTs and their groups, and make sure all PTs are posting motivational stuff but not over killing with too much stuff
Arranging competitions between members, groups, different PTs etc.
Arranging outside events, marathons, spinning events etc. for club
Assisting with external lead generation/canvassing etc.
Sales:
Selling ancillary products to members being assessed
Supplements, clothing, training gear, ready made meals etc.
Encouraging members who are coming for an assessment to bring a friend who can sign up
Signing up these referrals
Housekeeping:
Ensure all GPT equipment is in top condition, clean and safe to use
General:
Monitor daily checklist that must be done by people within your department
Daily feedback on operations to Club Manager (stats on assessments and daily booking on assessments as well as operational functions)
Any other lawful instruction given by managements
Should you feel that this job is for you, please send your resume by applying on Indeed
Job Type: Full-time
Pay: R10000,00 - R15000,00 per month
Work Location: In person
Expected Start Date: 2025/09/01
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