Job Description

Job Summary
Main Functions of the Job
Fintech Implementation and Management

• Assist in the implementation and management of fintech systems and applications.
• Monitor and optimize fintech solution performance to ensure operational requirements are met.

Project Support

• Support the planning, execution, and monitoring of fintech-related projects.
• Coordinate with project managers, developers, and other stakeholders to ensure timely achievement of project milestones.

Operational Efficiency

• Analyze and improve existing fintech processes to enhance efficiency and effectiveness.
• Identify and resolve operational issues related to fintech systems.

Compliance and Security

• Ensure fintech systems comply with financial regulations, data protection laws, and security standards.
• Collaborate with compliance and IT security teams to manage and mitigate risks.

Data Management and Analysis

• Manage data related to fintech systems, including data integrity and reporting.
• Analyze data to support strategic decision-making and identify areas for improvement.

Stakeholder Collaboration

• Work closely with internal departments such as finance, IT, and customer service to support their fintech needs.
• Liaise with external vendors and partners to ensure effective integration and support of systems.

User Support and Training

• Provide Level-2 support for fintech applications and platforms.
• Deliver training to users on fintech systems and tools.
• Resolve queries and issues involving debugging, troubleshooting, stakeholder engagement, log management, tracking, and UAT activities.

Market Research

• Stay informed about trends and advancements in fintech.
• Conduct research to identify new technologies and innovative solutions beneficial to the organization.

Access Control & Security

• Manage access-control policies, ensuring appropriate permissions and segregation of duties.
• Conduct regular access reviews and audits to verify compliance with security and regulatory requirements.
• Collaborate with IT security teams on identity and access management practices.
• Oversee provisioning and de-provisioning of user accounts.
• Monitor, document, and report on access-control activities as part of governance and risk management.

Requirements
Qualifications

• Bachelor's degree in finance, business administration, computer science, or a related field.
• Certifications or further education in fintech or project management are advantageous.

Preferred Experience

• Minimum of 2 years' experience in a banking or financial environment.
• Strong understanding of business processes, data analysis, and project management methodologies.
• Proficiency in MS Office Suite; experience with BI tools, SQL, or workflow management systems is a plus.
• Strong analytical, problem-solving, and critical-thinking skills.

Knowledge

• Strong technical, operational, analytical, and communication skills.
• Good understanding of financial technologies, regulatory requirements, and customer support best practices.
• Ability to support and optimize fintech systems while ensuring a positive user experience.

Apply for this role today, contact Sune Pienaar at Hire Resolve or on LinkedIn
You can also visit the Hire Resolve website: or email us your CV:
We will contact you telephonically in 3 days should you be suitable for this vacancy.
Hire Resolve
IT/Computer
Recruiter
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.

Skills Required