Financing Consultant Digital Channels (centurion Contact Centre)
Centurion, GP, ZA, South Africa
Job Description
Job Purpose:
To establish and maintain customer/member and business relationships, render banking-related support services to them and sell loans and value-added products related to loans. The fulfilment of inbound/outbound calls to members in order to promote and sell loans and maintain relationships. The position is base at the iMasFinance Centurion office.
Outputs and Responsibilities:
Sale of secured and unsecured loans and related products Processing and finalization of loan applications Conclude loan application in line with member needs Efficient and effective customer service delivery Cross selling of other iMasFinance products Liaise with members and employer groups Credit applications Credit agreements
Qualifications:
Matric with Mathematics and/or Accounting Banking or Financial Services Accredited Certificate / Qualification Comply with FSCA requirements Drivers License (Code 08) passed for manual transmitted vehicle (not automatic)
Experience:
2 years' experience within a financial industry including Loan Products 2 years' experience within a marketing/sales environment Computer experience - MS Office (working experience on Excel)
Knowledge and Skills:
Understands Contact Centre Technology Customer experience and service delivery Quality assurance, Sales & Marketing Retention processes and procedures Exceptional Financing knowledge Applicable legislation e.g. FAIS and NCA knowledge Financial industry and Market knowledge Computer literacy (MS Office) * Communication and selling skills
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Job Detail
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Job IdJD1466322
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCenturion, GP, ZA, South Africa
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EducationNot mentioned