Job Description

SoluGrowth is a leading South African Business Process Solutions company with global reach and expertise across a range of industries. SoluGrowth serves clients across the globe, leveraging in-depth knowledge and innovative approaches to solve complex business challenges.



Role Description



The Snr Analyst will be responsible for conducting systems analysis, managing financial systems, and applying analytical skills to support corporate tax operations. The role includes collaborating with various teams to ensure accuracy and efficiency in financial reporting and tax compliance processes.




Required Skills


Excellent written and verbal communication abilities (English); ability to communicate independently with client, build strong client relationships Experience in systems support would be a plus Strong work ethic and goal oriented with strong time management skills Strong problem-solving orientation for continual improvement opportunities Ability to manage & adapt to changes in the team Ability to multitask, self-manage and highly organized Advanced computer skills: Oracle & Coupa experience would be a plus Willing to self-learn new skills such as RPA development and Walkme development Shift work/flexible working hours may be required to ensure all team tasks & client requests are complete Pro-active problem solver; always searching for process improvement opportunities Analytical mind-set & skills Assertive and positive individual High level of honesty, accuracy, confidentiality and dependability Good written and verbal communication abilities (English) Ability to prioritize and work under pressure in fast-paced environment Attention to detail in capturing approvals Documenting approvals for audit

Key Responsibilities


Protect organization by keeping information confidential Identify, support & drive automation and improvement initiatives (to work methods, processes & systems) Ensure knowledge sharing updates are made and communicated to the team timeously Provide contingency support to client resources when out of office Effectively collaborate with the experienced resources/creating new responsibilities in Oracle for M&A activities Collaborate as needed with other teams to ensure all queries / escalations are closed off Provide accurate feedback to requestors; communicate the root causes and solutions for issues raised Daily monitoring and completion of tickets to ensure SLAs & KPIs are met Attend daily meetings with client and with the internal team Build & maintain good professional relationship with client and team members Ensure that you meet internal and client Key Performance Criteria (KPCs) Pro-active & efficient communication with supervisory/management team of progress, challenges etc. Continuous review of knowledge sharing to ensure changes are communicated to supervisors timeously & documented Identify own knowledge gaps & training needs and arrange time with Supervisors to upskill; critically review the process and suggest areas of improvement Be responsible for the Level 1 support (User provisioning) for multiple systems including Oracle and Coupa. Perform other assigned tasks and duties necessary to support the Financial Systems Department Access approval capturing and granting for Corptax * Weekly, monthly and quarterly Corptax LMA review