Job Description

Role Purpose:

Responsible for supporting the debtors controller who manages the full credit management


and accounts receivables function. Ensuring accurate and timely recording of receivable


balances, the vetting and granting of credit to new customers and maintaining cash inflows


in line with agreed payment terms.

Specific responsibilities (not limited to) Key KPI's are the following, but are not limited to these alone:

Accounts Receivable Management


o Generate and distribute invoices, statements and credit notes to customers;


o Accurately record and allocate payments received; and


o Maintain updated customer account records in the accounting system.


Credit Control


o Monitor outstanding balances and follow up on overdue accounts; and


o Liaise with customers to resolve issues and disputes.


Reconciliation


o Reconcile customer accounts to ensure they align with statements and invoices;


o Investigate and resolve discrepancies between payments balances; and


o Prepare monthly debtor reconciliations for review.


Collections


o Conduct regular follow-ups on overdue accounts via phone or email;


o Develop and maintain strong relationships with customers; and


o Escalate overdue accounts to management where necessary.


Reporting


o Generate monthly debtor aging reports and provide analysis on overdue


accounts;


o Prepare reports for management on collection activities; and


o Assist with year-end audits by providing necessary documentation.


Customer Interaction


o Interact with customers for queries related to invoicing, payments, or account


status; and


o Provide customers with account statements and other information as needed.

Requirements

Skills and Attributes(must possess):

Excellent written and verbal communication skills;


Teamwork skills;


Attention to detail;


Numerical and analytical skills;


Excellent time management skills;


Good work ethic, honest, dependable;


Ability to learn and adapt on the job;


Ability to work under pressure and meet deadlines; and


Sound decision-making and business judgement.

Qualifications and Experience:

Matric/ Grade 12;


Credit management diploma/degree (advantageous);


At least 3 years full debtors function experience;


Proficient in MS Office, specifically Excel;


EPICOR and FNB Online Business Banking; and


Experian/ credit system.