Job Description

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DEPARTMENT DESCRIPTION
The GBC Financial Information Resource Management Team reports directly to the Senior Manager of Financial Information Resource Management Hogan Lovells US LLP. The department is responsible for processing and updating client matter records globally.
ROLE OVERVIEW
The job holder will be responsible for the assignment and maintenance of client matters in the 3E Finance system. Assist attorneys and business services employees with information requests. Maintain all files and records in the department.
KEY RESPONSIBILITIES/ ACCOUNTABILITIES

• Ensure timely turnaround and high level of quality control in the assignment of client matters in 3E.
• Maintain client and matter information in 3E, including but not limited to, updates to billing information, recording matter name changes, origination allocation changes, matter status updates and other ad hoc changes.
• Review and implement special billing arrangements
• Respond to requests from attorneys, assistants, billing, compliance, and conflicts teams.
• Assist with the annual billing rate adjustment process to review and update special billing arrangements and firm billing rates.
• Assist with special projects, as needed.
• In accordance with your terms of employment you are required to ensure that the firm's information security policies and procedures are followed at all times.
• You are required to complete security awareness training within a reasonable timeframe and apply the policy, and training requirements when handling information.
• You are required to inform your manager or senior member of staff if you become aware of or suspect a breach of security.

THE CANDIDATE

• A minimum of 2 years relevant experience, preferably in a professional services environment.
• Commerciality; must be focused on delivering high quality services in a fast paced and challenging environment.
• Excellent all round Computer skills including Excel and the MS Office Suite.
• 3E experience preferred

QUALIFICATIONS AND TRAINING

• Bachelor's degree with major coursework in related field or combination of education and commensurate work experience (NQF Level 7) - Required
• Grade 12 or Equivalent (NQF Level 4) - Required

GENERAL ATTRIBUTES

• Ability to communicate clearly and effectively, both verbally and in writing
• Good attention to detail
• Maintains the quality and quantity of output under pressure
• Can plan and prioritise own work
• Solution focused, with ability to resolve problems
• Build and maintain effective working relationships with internal clients and external suppliers