Job Description

Duties include

• Arrange vehicle finance and insurance for customers, explaining products, value-adds, and extended warranties in detail.
• Process financing and leasing deals with accuracy, ensuring prompt bank finance approvals.
• Secure and finalise contracts, ensuring all documentation is correctly completed and signed.
• Ensure all vehicles are delivered and paid for by the respective banks within the agreed timeframe.
• Stay up to date with regulations affecting vehicle financing and ensure compliance with FAIS, FSCA, and NCA
• Sell approved add-on products (warranties, service plans, insurance products) to maximise dealership gross profit.
• Build and maintain strong relationships with financial institutions and insurance companies.
• Conduct credit checks, affordability assessments, and ensure all transactions meet legal and financial standards.
• Prepare and submit finance applications to banks, tracking progress and ensuring approvals are obtained efficiently.
• Train and guide sales staff on finance and insurance procedures, promoting F&I products effectively.
• Monitor and report on F&I performance metrics, including penetration rates and profit margins.
• Handle customer queries and concerns, providing expert advice on finance and insurance options.
• Build and maintain customer relationships by ensuring the highest level of customer care.

Requirements:

• Minimum of 3-5 years experience as a Finance and Insurance (F&I) Manager within the motor dealership environment.
• Strong knowledge of vehicle brands and dealership operations (e.g., Chery, Suzuki, Haval).
• NQF 4 FAIS Qualification, RE Accreditation, and NCA Accreditation (legislative requirements).
• Proven ability to consistently achieve and exceed sales and finance targets.
• Excellent understanding of F&I products, finance structuring, and compliance requirements.
• Ability to work under pressure, handling high volumes of deals per month with precision.
• Exceptional communication, negotiation, and customer relationship skills.
• High level of integrity and professionalism, with a clear criminal and credit record.
• Grade 12 / Matric qualification (relevant tertiary qualifications will be an advantage).
• Valid South African Drivers License.
• Strong administrative skills, with attention to detail and accuracy in contract processing.
• Tech-savvy with experience using dealer management systems (DMS) and digital finance platforms.
• Automotive experience.

If your current experience and skillsets tick majority of the job specification boxes, then:
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