Job Description

Who are we?

Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions, which includes Finance; SanlamConnect; etc.

What will you do?

This job falls within the SLS Finance Systems & Processes team, who are the business owners of the SAP S/4HANA Finance system used by a large part of the Sanlam Group. SAP S/4HANA is the main general ledger and related sub-ledger systems.



The main purpose of this role is to play a crucial role in supporting financial processes related to the SAP S/4HANA Finance system. This position focuses on the learning and development of finance staff, ensuring they use SAP S/4HANA effectively and efficiently. The analyst will support and enable SAP Finance Business Trainers across various finance teams and non-finance personnel involved in finance operations. The analyst will also assess and resolve issues where appropriate.

What will make you successful in this role?

Training and Development:

Develop training content for SAP S/4HANA. Conduct train-the-trainer sessions and direct end-user training. Support SAP Finance Business Trainers in each finance team. Collaborate with Finance Process Analysts and Finance Business Analysts to create comprehensive training materials. Conduct regular check-ins with Finance teams across Sanlam's business clusters to assess quality of training and to identify training needs.

Content Management:

Create and maintain training content on the SLS Finance Services intranet site and SAP Enable Now learning platform. Coordinate activities within SAP Finance Communities of Practice.

Support and Communication:

Provide second-level support for SAP Finance (including Governance, Risk and Control) processes. Ensure effective communication with SAP Finance end-users. Collaborate with process analysts and business analysts for backup and support.

Issue Assessment and Resolution:

Perform initial assessment of issues raised by Finance users. Troubleshoot and resolve issues related to lack of knowledge or training needs.

Financial Data Management:

Coordinate, or assist with, the correction of system data irregularities that may be identified while providing business support. Assist with regular reviews of financial data quality within SAP finance, and correction of issues identified. Support business, where appropriate, with extraction of datasets.

Operational Tasks:

Support business analysts and process analyst operational tasks.
Role Requirements

Qualifications:

Bachelor's degree in finance, Accounting, or a related field (preferred).

Knowledge and Experience:

Minimum of 3 years of relevant experience Strong background in finance operations. Experience with SAP S/4HANA ERP system. Training experience and skills. Experience working with a learning platform such as SAP Enable Now (advantageous). Knowledge of accounting principles. Strong background in finance operations.

Skills:

Excellent documentation skills. Strong interpersonal and communication skills. Ability to develop and deliver training content. Ability to work with financial data in SAP. Proficiency in Microsoft Office applications. Attention to detail and strong analytical skills.
Behavioral Competencies
Action Oriented Being Resilient Collaborates Communicates Effectively Customer Focus Drives Results Instils Trust Optimizes Work Processes Self-Development Tech Savvy

Core Competencies

Being resilient - Contributing independently
Collaborates - Contributing independently
Cultivates innovation - Contributing independently
Customer focus - Contributing independently
Drives results - Contributing independently

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Turnaround time

The closing date is 08 July 2025 The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.