Job Description

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A growing export-focused company is seeking a reliable, detail-oriented Finance Administrator to support its finance administration and office operations. This role is ideal for an experienced administrator with solid Xero exposure, strong debtors and creditors experience, and the maturity to work with sensitive financial information.
The position focuses on finance administration, controls, coordination, and internal oversight, while accounting, compliance, and statutory reporting are managed by an outsourced finance provider.
Key Focus Areas
Finance administration and controls
Debtors and creditors management, including statements and payment follow-ups
Office administration and PA support to the Managing Director
Responsibilities
1. Debtors & Creditors Administration
Prepare and send weekly and monthly customer statements
Follow up on outstanding debtors, payment confirmations, and queries
Send and reconcile supplier statements
Manage creditor queries, returns, and invoice discrepancies
Liaise with customers and suppliers regarding payment-related matters
2. Banking & Payments Support
Load supplier and ad-hoc payments onto the banking platform for approval
Prepare and submit payment instructions and APNs for international payments
Allocate customer receipts once payments reflect in the bank
Support payment processes, with final approval and release by the Managing Director
3. System Investigations & Controls
Perform daily, weekly, and monthly investigations across systems (e.g. Xero, CIN7, marketplaces)
Investigate stock discrepancies, allocation issues, pricing or costing mismatches, and system adjustments
Flag anomalies, risks, or discrepancies to the Head of Operations and Managing Director
4. Payroll & Admin Support
Assist third-party payroll providers with leave tracking and timesheet verification
Load salary payments for approval and release
Maintain accurate staff leave and payroll records
Liaise with outsourced payroll and labour service providers
5. Reporting & Coordination
Provide supporting documentation to the outsourced finance team
Assist with month-end processes by gathering required schedules and information
6. General Finance & Office Administration
Track office-related expenses and admin budgets
Maintain well-organised digital filing of financial and payment documentation
Provide ad-hoc finance, administrative, and PA support to the Managing Director
Requirements
5-10 years' experience as aFinancial Administrator, PA or Office Manager
Practical experience using Xero and basic bookkeeping skills
Strong experience with debtors and creditors, including sending statements and chasing payments
High level of administrative competence and attention to detail
Ability to handle confidential and sensitive financial information with discretion
Comfortable working in a structured, process-driven environment
Highly organised, dependable, and detail-focused
Strong follow-up skills and confident communicator
Trustworthy, professional, and accountable
Team player who can work independently and support senior management
Proactive and solutions-oriented
Benefits
Hybrid 4 days in-office
Stability, structure, and the opportunity to be a key support function within a growing export business, working closely with senior management and external finance partners.

Skills Required