Field Services Technician
Cape Town, WC, ZA, South Africa
Job Description
Job description
Job Purpose
The position requires one to have technical proficiency of all industry related hardware. Extended working hours and long-distance traveling are fundamental requirements.
Key Responsibilities
Job Specifications include but are not limited to:
Incident Resolution & Implementation (50 %)
Conform to Contractual SLA requirements Adherence to the Incident Management Process Flow as specified by Stowe internal Policies Accurate completion of worksheets, checklists and project documentation Diagnose, Fault-Find and Problem Solving Product Support Hardware Support Staging of Project equipment Conformance to implementation standards Understand HSSE and PPE requirements Safety File upkeep
Administration & Tools Management (20 %)
Adherence to time lines and accuracy as defined by Stowe internal Policies and procedures Boot Stock Management Weekly Vehicle inspections Hardware Tools
o Tools, condition
o Cell phone & Tablet
Software Tools
o Laptops, Antivirus, Legal Software etc.
o Stowe Images, availability
o Utility Software, availability
Policies and Procedures (20 %)
Understanding and implementation of Stowe policies and procedures. Additional Tasks that may be given at management's discretion.
SKILLS/COMPETENCIES 10 %
Customer and Interpersonal relations Written and Verbal Communication Skills Technical and troubleshooting Skills Ability to work under pressure Time Management
MINIMUM REQUIREMENTS
Grade 12 Qualification A+ and N+ (CompTIA) Certification or NQF 5 equivalent At Least 1 Year IT industry experience Driver's License Passport
Job Types: Full-time, Permanent
Pay: R7000,00 - R10000,00 per month
Work Location: In person
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Job Detail
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Job IdJD1438092
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, WC, ZA, South Africa
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EducationNot mentioned