Job Description

Field Service Technician
Keep vital vacuum and air systems running while building strong customer relationships.
Johannesburg (Gauteng) R20,000 - R30,000 per month basic (CTC R35,000 - R40,000) Benefits: provident fund, group life cover, company bakkie, and phone
About Our Client
A leading specialist in vacuum and air solutions, serving industries such as food processing, automotive, chemicals/pharma, plastics, medical, and water/wastewater. They combine technical excellence with a consultative approach to service and after-sales support. With a growing footprint in Gauteng and across Africa, this is an opportunity to join a dynamic team where you can develop both your technical and commercial skills.
The Role: Field Service Technician
As a Field Service Technician, you'll be the trusted on-site expert for air compressors, vacuum pumps, and related systems. You'll keep mission-critical equipment running smoothly, while also identifying opportunities to grow service contracts, spares, and system sales. This role blends technical problem-solving with customer relationship building to ensure long-term success.
Key Responsibilities
Minimum 3-5 years hands-on experience servicing, installing, and repairing air compressors, vacuum pumps, or similar equipment
Diagnose and troubleshoot technical issues, delivering clear recommendations and solutions
Manage service schedules, communicate professionally with clients, and complete reports on time
Build and maintain strong relationships with engineers, technicians, and maintenance teams
Identify new opportunities, cold-call prospects, and contribute to achieving sales targets for service contracts, repairs, and equipment
Track completed services and encourage repeat servicing to improve customer retention
Collaborate with the sales team on territory strategies and opportunities
Travel as needed (including occasional cross-border trips), ensuring a valid passport is maintained
About You
National Diploma in Electrical, Mechanical, or Mechatronics Engineering, or Millwright trade qualification (preferred)
Proven technical knowledge of air compressors (essential); additional exposure to vacuum pumps, blowers, valves, or instrumentation advantageous
Strong commercial mindset, comfortable promoting service contracts, spares, and solutions on site
Clear, professional communicator with solid reporting and customer-facing skills
Proactive, organised self-starter with strong reasoning, problem-solving, and multitasking ability
Team player who can also work independently to achieve objectives without close supervision

Skills Required