Job Description

Purpose of Role:

The Field Sales Manager role is to drive sales and build strong client relationships within a designated territory. This role involves face-to-face engagement with existing customers, promoting Shop2Shop solutions, and contributing to the company's growth..

You'll thrive in this role if...

Are passionate about sales and business development.

Enjoy collaborating across departments and building lasting customer relationships.

Take ownership of your area and have a proactive approach to performance and problem-solving.

Are results-driven and capable of translating strategy into action.

Excel in customer service and enjoy working in a dynamic, target-oriented environment

What you'll do...

Collaborate with the Business Development and Area Sales Manager to implement and execute regional sales strategies aligned with company goals.

Promote S2S product offerings to increase business reach and attract new clients, passing leads to the BDM & ASM.

Manage and grow existing accounts through strong relationship management and retention strategies.

Plan and execute daily field visits to maximize territory coverage.

Provide daily support to customers, addressing queries to maintain high customer satisfaction.

Work with the ASM on branding and marketing visibility within your territory

Work with marketing, product, and customer success teams to align field efforts with company goals.

Provide feedback from the field to help improve products and services.

Execute perfect store compliance

Assist in executing key projects that improve sales performance and customer experience.

Conduct Monthly market and competitor analysis to identify trends, gaps, and opportunities.

Collaborate with the BDM & ASM on lead generation and track conversion of leads.

Manage safes and accounts with clear plans and strategies to ensure profitability of territory.

Present bi-weekly sales performance reports to the ASM for review.

Ensure operational compliance through monthly vehicle checklist completion.

Oversee fleet management and maintain up-to-date logbook records.

Respond to ad-hoc tasks and support requests from senior leadership in line with your role..

Ensure CRM data accuracy, completeness, compliance and entries or activities align with organizational guidelines and requirements.

REQUIREMENTS

Qualifications and Experience

Grade 12 certificate

Proven experience in sales, account management, or a related field.

Strong knowledge of customer relationship management principles.

Ability to analyze market trends and competitor performance.

Industry Knowledge

Deep understanding of our industry in South Africa.

Familiarity with regulatory frameworks, pricing dynamics, and competitor landscape.